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Toys R Us

Kids' Stores
  • 2 ISSUES RESOLVED
  • 392 TOTAL REVIEWS
  • $20.2K CLAIMED LOSSES
  • $177 AVERAGE LOSS
1.8
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Price 4
  • Easy online shopping 4
  • Way you screwed my money up 3
  • Variety of products 2
  • User friendly website 2

Customers don't like

  • Customer service26
  • Incompetent representative6
  • Being cheated on refund amount5
  • Never received item3
  • Do not honor promotion3
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Trend Times Toys

Kids' Stores
  • 0 ISSUES RESOLVED
  • 158 TOTAL REVIEWS
  • $17.2K CLAIMED LOSSES
  • $195 AVERAGE LOSS
1.7
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Price 1

Customers don't like

  • Customer service7
  • False advertising of product4
  • Rudeness3
  • Return policy2
  • Terrible warranty1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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