PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Volkswagen and Toyota as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Volkswagen
Toyota

Volkswagen and Toyota Overview

Total reviews
52
544
Company responses
0
0
Issues resolved
0
2

Toyota was first mentioned on PissedConsumer on Sep 11, 2007 and since then this brand received 544 reviews. It is 492 reviews more than Volkswagen received since Oct 8, 2007.

Volkswagen and Toyota Consumer Ratings

Rank
73 out of 1020 in Auto category
34 out of 1020 in Auto category
Customer service
56 in category
26 in category
Staff
40 in category
23 in category
Diversity of Products or Services
46 in category
33 in category

According to consumer ratings and reviews, Toyota ranks 39 points higher in the Auto category than Volkswagen. People gave Volkswagen 1.4 stars for Customer service criterion in Auto category and it is 75 points higher than the worst rated brand in this category. At the same time, Toyota was rated 1.9 stars for Customer service criterion in this category and it is 105 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Toyota has a higher rating than Volkswagen. Regarding Diversity of Products or Services criterion, consumers gave Volkswagen 2.1 stars and it is 65% greater than other in category. Toyota however was rated 2.6 stars and it is 75% greater than other in category.

Volkswagen and Toyota Rating Details

Customer service
1.4 (18 reviews)
1.9 (111 reviews)
Reviewer's quote

...very bad customer service. :( I was trying to buy an other car from them but now I m 100% sure I m not gonna buy Volkswagen. this is manufacture fault should cover these kind of things...

Hassan R

I contacted Toyota USA's Customer Service to ask them to replace the frame of my 1999 Toyota Tacoma. As of September 2019, my truck only has 136,000 miles on it, which shows the meticulous way in which I've taken care of it. My truck has too few miles for its frame to be completely rusted with...

Azazel
Staff
1.8 (17 reviews)
2 (96 reviews)
Reviewer's quote

...The Service Manager at Sonnen VW San Rafael "Dave" claims I was "abusive to his staff in front of other customers" even though there was no one there when I tried to pick up my car; when they said it was ready and then it wouldn't start...

Karsyn

...Toyota staff - who didn't tell me it was broken, is now refusing to fix it saying Head Unit can break at any time. Toyota Manufacturer Headquarters in TX also backing service staff saying Head Unit can break at any time. All of which I don't believe and was never told...

Maryann C
Diversity of Products or Services
2.1 (15 reviews)
2.6 (77 reviews)
Reviewer's quote

...I keep all of my vehicles running well and perform the recommended services by VW. It is a 2014 Jetta. My motor blew up at 92k...

Tyler K

...Im disappointed after spending so much money on toyota products. I tried to trade it back and I lost $ 11,000 just in principal..

Jerry B

Volkswagen and Toyota Pros and Cons

Pros
  • Nice car designs
  • Service as been fine
  • Power ride and fuel milage
  • Good service
  • Vehicle
  • I thought i would like the vehicle
Cons
  • Way i was treaded
  • Transmission failure
  • Terrible customer service
  • Warranty
  • Horrible customer service
  • Dangerous product

Volkswagen and Toyota Most Positive Reviews

Top rated reviews
4.2

I am upset, that VW made a bad business decision. I own a a 2013 Pass. TDI and I have owned a 68 Beetle, 72 Rabbit dies...

5

Brought my 2009 Corolla in for several recalls the first spiral cable I pick up my car and did not even leave the...

Volkswagen and Toyota Most Critical Reviews

Lowest rated reviews
1

1,900 miles and the car makes a thunderous thrum when I brake from 70mph. Took it to Open Road VW of Bridgewater and...

1

The rear suspension assembly on our RAV 4 was recalled. They did a temporary fix. Permanent Fix letter came, but none...

Volkswagen and Toyota Latest Reviews

Recent published reviews
1.1

I use my car to get to work. I am a disabled veteran. I bought it from Pensacola VW. I keep all of my vehicles running...

Read all 52 reviews

I am having numerous problems with my braking system, and other issues gas pump wont pump on its own it kicks the pump...

Read all 544 reviews

Volkswagen and Toyota Products and Services

Most reviewed product and services
  • Volkswagen Car (59 reviews)
  • 2012 Volkswagen Jetta Car (6 reviews)
  • 2018 Volkswagen Tiguan Car (4 reviews)
  • Toyota Car (198 reviews)
  • Toyota Customer Care (8 reviews)
  • Toyota Pickup Truck (6 reviews)