PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Volkswagen Of America and Toyota as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Volkswagen Of America
Toyota

Volkswagen Of America and Toyota Overview

Total reviews 668 1123
Company responses 0 0
Issues resolved 2 10

Volkswagen Of America and Toyota Consumer Ratings

Rank
78 out of 599 in Auto category
52 out of 599 in Auto category
Customer service
74 in category
52 in category
Product or Service Quality
78 in category
41 in category
Warranty
46 in category
40 in category
Discounts and Special Offers
70 in category
58 in category

Volkswagen Of America and Toyota Rating Details

Customer service
1.6
(235 reviews)
1.8
(366 reviews)
Reviewer's quote

...This is not the first issue I have had with poor workmanship and customer service at this dealership, but it will be the last. As a long-time Volkswagen customer, this level of professionalism and service is disheartening. I cannot overstate my dissatisfaction..

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Poor custoSCAM ALERT *** Really disappointed by the customer service at Nalley Stonecrest Lithonia Ga location. I booked a grand Highlander from this location on December 27th 2023. I saw the car I wanted there ,but that one doesnt have the bench seat...

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Product or Service Quality
1.6
(212 reviews)
2.1
(305 reviews)
Reviewer's quote

The service department at Sheehy VW, Springfield is kinda shady! I went here 3/4/24 to find out why my 2021 R-LINE Atlas cross sport suddenly had an oil leak. Turns out I somehow cracked my oil pan. I was hit over the head with an estimate of $2100...

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...white woman rudely he said it's non of your business as her question was not important to himill*m his 1st name is Gary the manager so as I was waiting for service he was rude towards me as well . Gary you know you should have said , I'm sorry I don't know the answer but I will find out for you just as soon as...

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Warranty
2
(190 reviews)
2.2
(266 reviews)
Reviewer's quote

I have tried to get it repaired under warranty, but I am told that Volkswagen of America will not cover the work under my warranty! am incredulous. Please help me figure out what is going on and please help me get the work done, ASAP. I purchased this car with some hesitation, given the previous...

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...This repair is not covered by warranty !! This repair is nothing to do with warranty ! Lemon Law! Maybe . I still do not have possession of the car I am Still Paying the loan for !!!..

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Discounts and Special Offers
1.8
(186 reviews)
2
(259 reviews)
Reviewer's quote

I have owned VW cars sir some 20 years, distinct models.The issue is the transformation from "fair service" dealerships into companies overcharging and using deceptive "up" selling services.I will not detail all the times I was victimized. just the latest issue:Of all the VW dealeships Nappleton VW...

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...Apparently they have a different special internet since it's wildly discussed all over the web. Toyota has a TSB out on Camrys and Corollas among others with super white paint..

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Volkswagen Of America and Toyota Pros and Cons

Pros
  • I am waiting to be contacted
  • Like the design of the car
  • Vw german ingeniering
  • Good service
  • Vehicle
  • Good car
Cons
  • Poor customer servies
  • Custimarer care
  • There was no effort to help
  • Horrible customer service
  • Warranty
  • Dont honor their words

Volkswagen Of America and Toyota Most Positive Reviews

Top rated reviews
5

Both my car keys were lost. That you I want to see if I can order a new key from I vow dealer
I live out side the united...

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5

I would like to share with you a new safety idea for vehicles.
If you are intrested please contact me on this email adres...

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5

Waiting for a review of the issue and a call back tomorrow

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5

Thank you for helping me ! I hope we can solve this issue He new what I was talking about hes a great asset to your...

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Volkswagen Of America and Toyota Most Critical Reviews

Lowest rated reviews
1

Our 2011 routan has had so many issues.. it began when we bought it.. the transmission has issues it never wants to...

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1

Manager spoke to a female non white woman rudely he said it's non of your business as her question was not important to...

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1

The service department at Sheehy VW, Springfield is kinda shady! I went here 3/4/24 to find out why my 2021 R-LINE Atlas...

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1

Took vehicle in for "recall" didn't have parts, was stuck with "rental" at no charge but then have been charged...

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Volkswagen Of America and Toyota Latest Reviews

Recent published reviews
No votes

The car is suffering the dreaded timing chain/tensioner problem. The recall to address this problem was limited to...

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1

HAVE been trying to resolve a case for 3 months, no communication despite my calling 5 times. Finally got someone who...

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No votes

Burns 1qt of oil every 1,500 miles. I wonder if EPA knows about this, new vehicles are supposed to burn cleaner, not...

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No votes

Showed up at my scheduled appointment time for tires and oil change. The tires werent here! I showed my saved photo of t...

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