Verizon vs Total Wireless
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Verizon and Total Wireless as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Verizon and Total Wireless Overview
Verizon was first mentioned on PissedConsumer on May 28, 2007 and since then this brand received 2594 reviews. It is 1893 reviews more than Total Wireless received since Jun 1, 2015. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Verizon customer support team and Total Wireless customer service.
Verizon and Total Wireless Consumer Ratings
According to consumer ratings and reviews, Total Wireless ranks 97 points higher in the Telecommunications category than Verizon. People gave Verizon 1.3 stars for Customer service criterion in Telecommunications category and it is 336 points higher than the worst rated brand in this category. At the same time, Total Wireless was rated 1.4 stars for Customer service criterion in this category and it is 401 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Total Wireless has a higher rating than Total Wireless. Regarding Billing Practices criterion, consumers gave Verizon 1.5 stars and it is 68% greater than other in category. Total Wireless however was rated 2.1 stars and it is 87% greater than other in category.
Verizon and Total Wireless Rating Details
Verizon and Total Wireless Pros and Cons
- Internet
- You are a bunch of overcharging crooks
- Nada
- Price
- Potential to save lots on cell bill
- Coverage
- Incompetent customer service
- Customer service
- Poor service
- Customer service
- Incompetent tech support
- Loss of money
Verizon and Total Wireless Most Positive Reviews
Verizon and Total Wireless Most Critical Reviews
Verizon and Total Wireless Latest Reviews
Verizon and Total Wireless Products and Services
- Verizon Internet Service (263 reviews)
- Verizon Phone Service (250 reviews)
- Verizon Account (158 reviews)
- Total Wireless Customer Care (138 reviews)
- Total Wireless Mobile Phone Service (99 reviews)
- Total Wireless Phone Plan (57 reviews)
How would you compare Verizon vs Total Wireless?
I switched to Total Wireless because it has the same coverage and is significantly cheaper. Worst decision ever.
Their customer service is rude, nearly impossible to understand over the phone, and they constantly demean you as a human being. Don't treat your customers like that if you want them to keep paying you.
I definitely would not recommend Total Wireless to anyone. Ever.
It took Total Wireless 4days to tell me tat I needed to go back to Verizon for them to bring my phone number over. I have to pay the reactivation fee with Verizon to not get any service from them because Total Wireless can't do their job right?
I think I'm switching to Verizon and staying there.
5 stars for Verizon, 0 for Total Wireless. Would NOT recommend
Totalwireless uses Verizon towers and offer free minutes and five gigs of data fot 35 dollars. You can purchase extra data that roll over 3 gigs for $10.00.
They admited to me that they miss accounted for around 7 gigs but would neither add the unused data rollover nor refund the purchace.
A swindle pure and simple. I was on the phone for over an hour and up the chain of supervisors I was essentially told sorry our error but tough luck you loose.