Verizon vs Total Wireless
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Verizon and Total Wireless as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Verizon and Total Wireless Overview
| Total reviews | 2846 | 822 |
| Company responses | 0 | 0 |
| Issues resolved | 20 | 4 |
Verizon and Total Wireless Consumer Ratings
Verizon and Total Wireless Rating Details
Verizon and Total Wireless Pros and Cons
- Internet
- Customer service
- Coverage area
- Price
- Potential to save lots on cell bill
- Coverage
- Customer service
- Incompetent customer service
- Poor service
- Customer service
- Extremely poor customer service
- Incompetent tech support
Verizon and Total Wireless Most Positive Reviews
Really simple, 18 years and one day sorry we can't help you. We have a really big family. And not like version cares,...
Transferred Samsung Convoy 2 and number from Verizon plan which we had since 1998 and purchased new LG Ultimate 2 whose...
I do not appreciate Verizon's adoption of ransom ware marketing techniques to attempt to force new products and...
I have a Moto G and was paying $45/mo. + tax with Verizon Prepaid for a few years. I realized I was paying too much...
Verizon and Total Wireless Most Critical Reviews
Verizon sucks - we all know that. They have screwed me for years with faulty equipment, lies, overbilling, etc. I'm sick...
Visited the website and used the compatibility checker to see if my phone and tablet were compatible and it said they we...
They make an offer then switch it out for a higher price. They send you an email confirming the higher price and there...
I tried to bring my own phone and it was a nightmare!! TW does use 4G!!!! Only 3G
Verizon and Total Wireless Latest Reviews
Trade in credit of $550.00 per phone impossible to receive. Instant credit of $150.00 issued at $5.00 per month per...
Bought Total Wireless for their advertised coverage and reception. Now I have no coverage or reception because the sim...
I just spent over 8 hours on the phone with them this week, to add a line and change my phone. 8 HOURS!
my wife had to ta...
I had called total wireless on 3 different occasions all in one night.. two of the representatives hung up on me.....
Verizon and Total Wireless Products and Services
- Verizon Internet Service (263 reviews)
- Verizon Phone Service (251 reviews)
- Verizon Bundle (145 reviews)
- Total Wireless Mobile Phone Service (100 reviews)
- Total Wireless Phone Plan (61 reviews)
- Total Wireless Phone Service (40 reviews)
How would you compare Verizon vs Total Wireless?
I switched to Total Wireless because it has the same coverage and is significantly cheaper. Worst decision ever.
Their customer service is rude, nearly impossible to understand over the phone, and they constantly demean you as a human being. Don't treat your customers like that if you want them to keep paying you.
I definitely would not recommend Total Wireless to anyone. Ever.
It took Total Wireless 4days to tell me tat I needed to go back to Verizon for them to bring my phone number over. I have to pay the reactivation fee with Verizon to not get any service from them because Total Wireless can't do their job right?
I think I'm switching to Verizon and staying there.
5 stars for Verizon, 0 for Total Wireless. Would NOT recommend
Totalwireless uses Verizon towers and offer free minutes and five gigs of data fot 35 dollars. You can purchase extra data that roll over 3 gigs for $10.00.
They admited to me that they miss accounted for around 7 gigs but would neither add the unused data rollover nor refund the purchace.
A swindle pure and simple. I was on the phone for over an hour and up the chain of supervisors I was essentially told sorry our error but tough luck you loose.