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Total Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 263 TOTAL REVIEWS
  • $56.5K CLAIMED LOSSES
  • $958 AVERAGE LOSS
1.9
Customer service
Website
Reliability
Billing Practices
Diversity of Products or Services
  • Price 17
  • Potential to save lots on cell bill 7
  • Coverage 5
  • Customer service and best prices for coverage 4
  • Great value for the money 4

Customers don't like

  • Wasting hours of time n money16
  • Customer service10
  • Just awful from the beginning10
  • Totally incompetent people9
  • Worst support ever8
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Verizon

Telecommunications
  • 12 ISSUES RESOLVED
  • 2143 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $844 AVERAGE LOSS
1.6
Customer service
Website
Reliability
Billing Practices
Diversity of Products or Services
  • Internet 6
  • Coverage area 4
  • You are a bunch of overcharging crooks 4
  • Terrible service 3
  • Tv 3

Customers don't like

  • Incompetent customer service83
  • Poor service31
  • Customer service17
  • Bait and switch14
  • Fraudulent tactics10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1248118
Totalwireless uses Verizon towers and offer free minutes and five gigs of data fot 35 dollars. You can purchase extra data that roll over 3 gigs for $10.00. They admited to me that they miss accounted for around 7 gigs but would neither add the unused data rollover nor refund the purchace. A swindle pure and simple. I was on the phone for over an hour and up the chain of supervisors I was essentially told sorry our error but tough luck you loose.