Total Wireless vs Verizon

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Total Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 196 TOTAL REVIEWS
  • $49.1K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
2.0
Customer service
Reliability
Website
Billing Practices
Diversity of Products or Services
  • Price 15
  • Potential to save lots on cell bill 6
  • Coverage 4
  • Great value for the money 4
  • Customer service and best prices for coverage 3

Customers don't like

  • Wasting hours of time n money15
  • Customer service10
  • Just awful from the beginning9
  • Totally incompetent people9
  • Worst support ever7

Products by Total Wireless

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Verizon

Telecommunications
  • 10 ISSUES RESOLVED
  • 2062 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.6
Customer service
Reliability
Website
Billing Practices
Diversity of Products or Services
  • Internet 6
  • Coverage area 4
  • You are a bunch of overcharging crooks 4
  • Terrible service 3
  • Tv 3

Customers don't like

  • Incompetent customer service83
  • Poor service31
  • Customer service15
  • Bait and switch14
  • Billing practices10

Products by Verizon

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Anonymous #1248118
Totalwireless uses Verizon towers and offer free minutes and five gigs of data fot 35 dollars. You can purchase extra data that roll over 3 gigs for $10.00. They admited to me that they miss accounted for around 7 gigs but would neither add the unused data rollover nor refund the purchace. A swindle pure and simple. I was on the phone for over an hour and up the chain of supervisors I was essentially told sorry our error but tough luck you loose.