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  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 184 TOTAL REVIEWS
Rank
240 out of 2046
in Footwear and Clothing category
Rating Details
Website
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    12
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    00:48
  • ISSUES RESOLVED
    8%
Top Products and Services
3
17 reviews
2.7
16 reviews
1
8 reviews

Torrid

2.1
  • 7 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 420 TOTAL REVIEWS
Rank
221 out of 2046
in Footwear and Clothing category
Rating Details
Website
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    131
  • SUCCESSFUL
    89%
  • AVG CALL DURATION
    04:40
  • ISSUES RESOLVED
    2%
Top Products and Services
2
63 reviews
2.2
60 reviews
2.4
13 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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