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Torrid

Footwear and Clothing
  • 6 ISSUES RESOLVED
  • 280 TOTAL REVIEWS
  • $18.9K CLAIMED LOSSES
  • $419 AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • That the clothing comes in my size 5
  • Style 4
  • Stylish plus size fashion 2
  • Prices 2
  • Gothic-inspired clothing 2

Customers don't like

  • Customer service8
  • Phone customer service attitudes4
  • Quality3
  • Shipping is expensive2
  • Promises never kept2
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Wet Seal

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 182 TOTAL REVIEWS
  • $3.7K CLAIMED LOSSES
  • $82 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Cute clothes 3
  • Sizing 2
  • Ease of ordering 2
  • Usually receives order 1
  • That they had stylish clothing 1

Customers don't like

  • Customer service5
  • Wrong items2
  • Did not get my order2
  • Shipping1
  • Online ordering1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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