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Victorias Secret

Footwear and Clothing
  • 8 ISSUES RESOLVED
  • 313 TOTAL REVIEWS
  • $15.4K CLAIMED LOSSES
  • $157 AVERAGE LOSS
2.2
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Style 4
  • What they use to offer 3
  • Offer i never received 1
  • Nice customer service reps 1
  • Fits well 1

Customers don't like

  • Rude sales staff5
  • Salesclerks on floor and cashiers3
  • Rude manager3
  • Being disappointed3
  • Second class customer2
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Torrid

Footwear and Clothing
  • 6 ISSUES RESOLVED
  • 297 TOTAL REVIEWS
  • $19.5K CLAIMED LOSSES
  • $399 AVERAGE LOSS
2.2
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • That the clothing comes in my size 5
  • Style 4
  • Stylish plus size fashion 2
  • Prices 2
  • Gothic-inspired clothing 2

Customers don't like

  • Customer service8
  • Quality4
  • Phone customer service attitudes4
  • Never received the item3
  • Shipping is expensive2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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