PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wegmans and Tops Friendly Markets as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wegmans
Tops Friendly Markets

Wegmans and Tops Friendly Markets Overview

Total reviews
302
179
Company responses
0
0
Issues resolved
2
0

Wegmans was first mentioned on PissedConsumer on May 31, 2008 and since then this brand received 302 reviews. It is 123 reviews more than Tops Friendly Markets received since Nov 18, 2009.

Wegmans and Tops Friendly Markets Consumer Ratings

Rank
50 out of 622 in Food Stores category
59 out of 622 in Food Stores category
Customer service
23 in category
59 in category
Discounts and Special Offers
71 in category
52 in category
Layout of Store
67 in category
59 in category

According to consumer ratings and reviews, Wegmans ranks 9 points higher in the Food Stores category than Tops Friendly Markets. People gave Wegmans 2.5 stars for Customer service criterion in Food Stores category and it is 127 points higher than the worst rated brand in this category. At the same time, Tops Friendly Markets was rated 2 stars for Customer service criterion in this category and it is 91 points higher than the worst rated brand in this category. If we look at Discounts and Special Offers criterion, than we see that Tops Friendly Markets has a higher rating than Wegmans. Regarding Layout of Store criterion, consumers gave Wegmans 2.8 stars and it is 55% greater than other in category. Tops Friendly Markets however was rated 2.9 stars and it is 61% greater than other in category.

Wegmans and Tops Friendly Markets Rating Details

Customer service
2.5 (95 reviews)
2 (68 reviews)
Reviewer's quote

Yesterday (9-29-19I have asked customer service if there is more Fuji apple in their stock, the lady called and the respond was yes we do but we will not put it out until tomorrow (even though there was nothing out there). Today we went back to get the Fuji apples and they weren't looking that...

Fatma S

...Went into Tops Markets to make a return to the Customer Service Desk at the Tops on North French and Transit in East Amherst, New York. The girl standing at the desk, named Sam, was very rude. Then to top it off when she went to check a price I waited 10 minutes...

PissedConsumer1740105
Discounts and Special Offers
2.3 (79 reviews)
2.6 (64 reviews)
Reviewer's quote

...Canceled my shoppers club (NEVER gave me discounts anyways) and I won't be back..

PissedConsumer1629209

I went in the Boonville ny store which happens to be the only store left in Boonville to buy 1 item I get to the checkout and theres 1 cashier and a line of 15 people waiting. It took 25 minutes to check out. Boonville needs a second store your prices are outrageous and your cashiers have no...

PissedConsumer1762479
Layout of Store
2.8 (78 reviews)
2.9 (68 reviews)
Reviewer's quote

We would like o know why Wegmans Bethelem store dont know when they are getting corn muffens that is one of the first things we like to get to have with our coffie upstairs before we shop atleast 2 times a weak I also told my friends cabot them and when they tried them they all agreed..

PissedConsumer1684093

The store manager is a bully. I have been in the store when she is either screaming at one of the employees or being RUDE to customers. There is no place in this country/community for bullies..

PissedConsumer1732610

Wegmans and Tops Friendly Markets Pros and Cons

Pros
  • Whole store usually
  • How things were before
  • Nice store
  • Location
  • Staff
  • No pros
Cons
  • Bad customer service
  • That place called wegmans
  • Rudeness of clerk
  • Customer service and store manger
  • Poor overall customer service
  • Customer service

Wegmans and Tops Friendly Markets Most Positive Reviews

Top rated reviews
5

My husband went to Wegman's the young lady in the flower department was no help she walked away. He bought pre wrapped...

5

Tops Markets Pharmacies have decided to monitor prescription compliance without the specific written consent of the cust...

Wegmans and Tops Friendly Markets Most Critical Reviews

Lowest rated reviews
1

Bought sushi at NORTHBOROUGH, MA store and was hospitalized at UMASS within 24 hours from a E.coli infection that wound...

1

When I go shopping I try to make my list to coincide with the aisles. I was in the Tops in Penn Yan on 5/7/15 with...

Wegmans and Tops Friendly Markets Latest Reviews

Recent published reviews

Overall, Wegmans is a fantastic store - every single location I've been to, which is several. The only exception is an...

Read all 302 reviews
1

I went in the Boonville ny store which happens to be the only store left in Boonville to buy 1 item I get to the...

Read all 179 reviews

Wegmans and Tops Friendly Markets Products and Services

Most reviewed product and services
  • Wegmans Manager (32 reviews)
  • Wegmans Customer Care (21 reviews)
  • Wegmans Cashier (19 reviews)
  • Tops Friendly Markets Manager (23 reviews)
  • Tops Friendly Markets Customer Care (21 reviews)
  • Tops Friendly Markets Cashier (10 reviews)