PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wegmans and Tops Friendly Markets as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wegmans
Tops Friendly Markets

Wegmans and Tops Friendly Markets Overview

Total reviews
339
202
Company responses
0
0
Issues resolved
2
0

Wegmans and Tops Friendly Markets Consumer Ratings

Rank
62 out of 382 in Food Stores category
86 out of 382 in Food Stores category
Customer service
32 in category
78 in category
Discounts and Special Offers
76 in category
52 in category
Diversity of Products or Services
60 in category
82 in category
Layout of Store
72 in category
71 in category

Wegmans and Tops Friendly Markets Rating Details

Customer service
2.4 (112 reviews)
1.9 (81 reviews)
Reviewer's quote

Upon trying to return them, I was told by customer service that because of COVID-19 nothing is any longer returnable. When I asked her where in the store is it labeled that everything thing we now purchase is a final sale. The women pointed to the signs along the customer service desk saying They...

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...Went into Tops Markets to make a return to the Customer Service Desk at the Tops on North French and Transit in East Amherst, New York. The girl standing at the desk, named Sam, was very rude. Then to top it off when she went to check a price I waited 10 minutes...

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Discounts and Special Offers
2.3 (92 reviews)
2.6 (72 reviews)
Reviewer's quote

...Canceled my shoppers club (NEVER gave me discounts anyways) and I won't be back..

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...Another attempt came back No offers found. Try again. I am 83 years old and spent 1-1/2 hours trying to process...

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Diversity of Products or Services
2.9 (91 reviews)
2.7 (73 reviews)
Reviewer's quote

...for a direct supply of Isopropyl Alcohol? I'm sure that local companies that rely on this product for there products have access to it..

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...Noted several expired products on the shelves including from two months ago. Check the Tops fudge brownies - many exprired and taste rubbery if you happen to be so unfortunate to buy it thinking it is still good. Could even be physically harmful so beware...

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Layout of Store
2.8 (91 reviews)
2.9 (77 reviews)
Reviewer's quote

... just discovered Wegmans has done away with the portable blue baskets that you could carry and thus forcing the shopper to get larger cart to wheel around the store. I find this incredibly inconvenient, and will probably do my "quick-run" shopping visits elsewhere. Generally I like Wegmans (staff, store lay-out, sel...

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Poor stock supply In store in Sherrill, NY yet 7 miles down the road in Canastoda my which is same size store they are very well stocked..

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Wegmans and Tops Friendly Markets Pros and Cons

Pros
  • Whole store usually
  • How things were before
  • Some friendly associates
  • Location
  • No pros
  • Deals and sales
Cons
  • Bad customer service
  • That place called wegmans
  • Service
  • Poor overall customer service
  • Rude and unprofessional store personnel
  • Customer service and store manger

Wegmans and Tops Friendly Markets Most Positive Reviews

Top rated reviews
5

My husband went to Wegman's the young lady in the flower department was no help she walked away. He bought pre wrapped...

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5

Tops Markets Pharmacies have decided to monitor prescription compliance without the specific written consent of the cust...

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5

I travel3 hrs to wegmans when i xan..always been great..i spread the word..this last time..i got 2 bad salads deli..one...

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5

It has been a long time since they have had strawberry flavored water. We love the strawberry and the grape water and...

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Wegmans and Tops Friendly Markets Most Critical Reviews

Lowest rated reviews
1

Bought sushi at NORTHBOROUGH, MA store and was hospitalized at UMASS within 24 hours from a E.coli infection that wound...

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1

When I go shopping I try to make my list to coincide with the aisles. I was in the Tops in Penn Yan on 5/7/15 with...

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1

I purchased on 29Apr the prepared meal that included garlicky greens. . As I was eating this meal immediately...

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1

This is for the tops at upper falls in Rochester ny. Place is disgusting! Fruits and vegetables that are molded would...

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Wegmans and Tops Friendly Markets Latest Reviews

Recent published reviews
1

At the Wegmans in Lanham MD on June 30, 2020, a grocery clerk waived me away making an obscene gesture without saying an...

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2

Poor stock supply In store in Sherrill, NY yet 7 miles down the road in Canastoda my which is same size store they are...

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3.8

When I go to Wegmans (in Fredericksburg, Va), it's usually to go grab four or five items. I just discovered Wegmans has...

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1

fried chicken on sale . there was none in case so i asked the lady do you have any - she comes around the counter...

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Wegmans and Tops Friendly Markets Products and Services

Most reviewed product and services
  • Wegmans Manager (32 reviews)
  • Wegmans Customer Care (24 reviews)
  • Wegmans Cashier (19 reviews)
  • Tops Friendly Markets Manager (23 reviews)
  • Tops Friendly Markets Customer Care (21 reviews)
  • Tops Friendly Markets Cashier (10 reviews)