PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wegmans and Tops Friendly Markets as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wegmans
Tops Friendly Markets

Wegmans and Tops Friendly Markets Overview

Total reviews 356 220
Company responses 0 0
Issues resolved 2 0

Wegmans and Tops Friendly Markets Consumer Ratings

Rank
63 out of 381 in Food Stores category
96 out of 381 in Food Stores category
Customer service
33 in category
86 in category
Layout of Store
74 in category
75 in category
Diversity of Products or Services
75 in category
86 in category
Discounts and Special Offers
84 in category
56 in category

Wegmans and Tops Friendly Markets Rating Details

Customer service
2.4 (121 reviews)
1.9 (89 reviews)
Reviewer's quote

Upon trying to return them, I was told by customer service that because of COVID-19 nothing is any longer returnable. When I asked her where in the store is it labeled that everything thing we now purchase is a final sale. The women pointed to the signs along the customer service desk saying They...

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...Went into Tops Markets to make a return to the Customer Service Desk at the Tops on North French and Transit in East Amherst, New York. The girl standing at the desk, named Sam, was very rude. Then to top it off when she went to check a price I waited 10 minutes...

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Layout of Store
2.8 (102 reviews)
2.8 (83 reviews)
Reviewer's quote

An employee hired at your Woodbridge store who has a learning disability was fired. She along with her family and friends were upset by how things were handled. After hearing what a good place this is to help all types of people, I learned it truly is not a place for all people...

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Recommend firing store manager at the Tops store on Niagara St, Tonawanda for the disrespect and accusations towards a loyal and innocent customer. As a first time visitor to this store I am a 77 year old senior who was accused of stealing his own 4 year old jacket. I told him I had tried on a...

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Diversity of Products or Services
2.9 (101 reviews)
2.7 (79 reviews)
Reviewer's quote

...for a direct supply of Isopropyl Alcohol? I'm sure that local companies that rely on this product for there products have access to it..

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...Noted several expired products on the shelves including from two months ago. Check the Tops fudge brownies - many exprired and taste rubbery if you happen to be so unfortunate to buy it thinking it is still good. Could even be physically harmful so beware...

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Discounts and Special Offers
2.3 (101 reviews)
2.6 (77 reviews)
Reviewer's quote

...Canceled my shoppers club (NEVER gave me discounts anyways) and I won't be back..

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...Another attempt came back No offers found. Try again. I am 83 years old and spent 1-1/2 hours trying to process...

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Wegmans and Tops Friendly Markets Pros and Cons

Pros
  • Whole store usually
  • How things were before
  • I loved it
  • Location
  • No pros
  • Friendly helpful managers
Cons
  • Bad customer service
  • Rudeness of clerk
  • High prices
  • Poor overall customer service
  • Rude and unprofessional store personnel
  • Customer service and store manger

Wegmans and Tops Friendly Markets Most Positive Reviews

Top rated reviews
5

My husband went to Wegman's the young lady in the flower department was no help she walked away. He bought pre wrapped...

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5

Tops Markets Pharmacies have decided to monitor prescription compliance without the specific written consent of the cust...

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5

I travel3 hrs to wegmans when i xan..always been great..i spread the word..this last time..i got 2 bad salads deli..one...

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5

It has been a long time since they have had strawberry flavored water. We love the strawberry and the grape water and...

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Wegmans and Tops Friendly Markets Most Critical Reviews

Lowest rated reviews
1

Bought sushi at NORTHBOROUGH, MA store and was hospitalized at UMASS within 24 hours from a E.coli infection that wound...

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1

When I go shopping I try to make my list to coincide with the aisles. I was in the Tops in Penn Yan on 5/7/15 with...

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1

I purchased on 29Apr the prepared meal that included garlicky greens. . As I was eating this meal immediately...

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1

This is for the tops at upper falls in Rochester ny. Place is disgusting! Fruits and vegetables that are molded would...

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Wegmans and Tops Friendly Markets Latest Reviews

Recent published reviews
3

An employee hired at your Woodbridge store who has a learning disability was fired. She along with her family and friend...

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No votes

All manger had vodka smoothie while clocked in

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1.9

Wegmans prices have gone up so high during this Covid Epidemic. I can understand them going up a little, but now it is...

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1.7

I have stopped going to Tops on 1900 S.Clinton Ave, Rochester, NY 14618 for safety reason. Some employees are wearing ON...

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Wegmans and Tops Friendly Markets Products and Services

Most reviewed product and services
  • Wegmans Manager (33 reviews)
  • Wegmans Cashier (21 reviews)
  • Wegmans Pizza (7 reviews)
  • Tops Friendly Markets Manager (24 reviews)
  • Tops Friendly Markets Cashier (10 reviews)
  • Tops Friendly Markets Deli Department (7 reviews)