PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Tops Friendly Markets and Wegmans as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Tops Friendly Markets
Wegmans

Tops Friendly Markets and Wegmans Overview

Total reviews
172
301
Company responses
0
0
Issues resolved
0
2

Wegmans was first mentioned on PissedConsumer on May 31, 2008 and since then this brand received 301 reviews. It is 129 reviews more than Tops Friendly Markets received since Nov 18, 2009.

Tops Friendly Markets and Wegmans Consumer Ratings

Rank
62 out of 720 in Food Stores category
50 out of 720 in Food Stores category
Product or Service Quality
52 in category
34 in category
Customer service
59 in category
23 in category
Location
55 in category
62 in category

According to consumer ratings and reviews, Wegmans ranks 12 points higher in the Food Stores category than Tops Friendly Markets. People gave Tops Friendly Markets 2.3 stars for Product or Service Quality criterion in Food Stores category and it is 86 points higher than the worst rated brand in this category. At the same time, Wegmans was rated 2.5 stars for Product or Service Quality criterion in this category and it is 104 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Wegmans has a higher rating than Tops Friendly Markets. Regarding Location criterion, consumers gave Tops Friendly Markets 3.4 stars and it is 60% greater than other in category. Wegmans however was rated 3.3 stars and it is 55% greater than other in category.

Tops Friendly Markets and Wegmans Rating Details

Product or Service Quality
2.3 (66 reviews)
2.5 (66 reviews)
Reviewer's quote

Stingy with gas points. Was under 10 points away from another 10 cents off and they cant do it.Gas points is the only thing that makes overpaying for groceries here almost worth it but now Ill find another store.

PissedConsumer1642698

Manager called me during my job after I filed a complaint and told me that my complaint was unwarranted despite it being unfair treatment and discriminatory actions. Left the store in tears because of the manager in the store. Canceled my shoppers club (NEVER gave me discounts anyways) and I won't...

PissedConsumer1629209
Customer service
2 (65 reviews)
2.5 (95 reviews)
Reviewer's quote

I went home and then made another mistake by trying to call customer service to find out when the litter would be restocked and a really confused woman employee answered the phone and then put the phone on the counter and just walked away! After 5 minutes of listening to various store noises, I...

PissedConsumer1685661

Yesterday (9-29-19I have asked customer service if there is more Fuji apple in their stock, the lady called and the respond was yes we do but we will not put it out until tomorrow (even though there was nothing out there). Today we went back to get the Fuji apples and they weren't looking that...

Fatma S
Location
3.4 (65 reviews)
3.3 (72 reviews)
Reviewer's quote

Ive always been very happy with this tops location, until tonight, 5/15/19. I waited 10 minutes for the customer service lady, while she was outside smoking with another employee, only to be told that customer service was closed and she couldn’t help me. Why didn’t the guy at the register just tell...

PissedConsumer1536103

...His name was John and he is in the Baltimore County, Hunt Valley location. FIRE this disgusting human being. He is disgusting, looks like a product of ***, and is not worth life on this earth...

PissedConsumer1152040

Tops Friendly Markets and Wegmans Pros and Cons

Pros
  • Location
  • Staff
  • No pros
  • Whole store usually
  • How things were before
  • Nice store
Cons
  • Customer service and store manger
  • Customer service
  • Poor overall customer service
  • Bad customer service
  • That place called wegmans
  • Rudeness of clerk

Tops Friendly Markets and Wegmans Most Positive Reviews

Top rated reviews
5

Tops Markets Pharmacies have decided to monitor prescription compliance without the specific written consent of the cust...

5

My husband went to Wegman's the young lady in the flower department was no help she walked away. He bought pre wrapped...

Tops Friendly Markets and Wegmans Most Critical Reviews

Lowest rated reviews
1

When I go shopping I try to make my list to coincide with the aisles. I was in the Tops in Penn Yan on 5/7/15 with...

1

Bought sushi at NORTHBOROUGH, MA store and was hospitalized at UMASS within 24 hours from a E.coli infection that wound...

Tops Friendly Markets and Wegmans Latest Reviews

Recent published reviews
1.8

Why can’t you keep good peopleThere was an awesome guy working at that Tops gas station in Lowville and now he’s gone...

Read all 172 reviews
1

Instead of solving the harrassment, they fired all of the females of the harrassment, and kept the men emplooyed.

Read all 301 reviews

Tops Friendly Markets and Wegmans Products and Services

Most reviewed product and services
  • Tops Friendly Markets Manager (22 reviews)
  • Tops Friendly Markets Customer Care (18 reviews)
  • Tops Friendly Markets Cashier (9 reviews)
  • Wegmans Manager (32 reviews)
  • Wegmans Customer Care (20 reviews)
  • Wegmans Cashier (19 reviews)