PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wish and Tophatter as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wish
Tophatter

Wish and Tophatter Overview

Total reviews
10961
3729
Company responses
0
0
Issues resolved
33
14

Wish was first mentioned on PissedConsumer on Mar 28, 2014 and since then this brand received 10961 reviews. It is 7232 reviews more than Tophatter received since Oct 1, 2014. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Wish customer support team and Tophatter customer service.

Wish and Tophatter Consumer Ratings

Rank
52 out of 475 in Auctions and Marketplaces category
45 out of 475 in Auctions and Marketplaces category
Customer service
54 in category
48 in category
Delivery Service
47 in category
29 in category
Price Affordability
27 in category
25 in category

According to consumer ratings and reviews, Tophatter ranks 7 points higher in the Auctions and Marketplaces category than Wish. People gave Wish 1.5 stars for Customer service criterion in Auctions and Marketplaces category and it is 123 points higher than the worst rated brand in this category. At the same time, Tophatter was rated 1.6 stars for Customer service criterion in this category and it is 129 points higher than the worst rated brand in this category. If we look at Delivery Service criterion, than we see that Tophatter has a higher rating than Wish. Regarding Price Affordability criterion, consumers gave Wish 3.1 stars and it is 85% greater than other in category. Tophatter however was rated 3.1 stars and it is 86% greater than other in category.

Wish and Tophatter Rating Details

Customer service
1.5 (3868 reviews)
1.6 (1623 reviews)
Reviewer's quote

Ordered a product, received post and no help from wish. Cool

Trigg

They fail the customer in everyway possible..

Dennette
Delivery Service
1.9 (3563 reviews)
2.2 (1553 reviews)
Reviewer's quote

The date of delivery orders is changing every time. There is no customer support. It's just a robot...

Tyese

I ordered some stuff from Top hatter and was promised delivery on the 11th of December,I'm still waiting!..

Karlen
Price Affordability
3.1 (3560 reviews)
3.1 (1527 reviews)
Reviewer's quote

I've got only the price back what it costs ,but not the shipping costs I paid when ordering the items . I beg you to refund me the shipping costs too on the same way I paid for it. If you cancel an order you must pay back the whole ,because you had no shipping costs ,the order was stopped...

Saralyn

...I believe they are part of a scheme to drive the prices up. Lots of the time they will wait until items is about to be sold and bang they are there again one more time. Once someone outbids them one more time they seem to up disappear...

Lenita

Wish and Tophatter Pros and Cons

Pros
  • Cheap
  • Cheap stuff
  • Good prices
  • Some products and sellers are legit
  • Bidding
  • Variety
Cons
  • Poor customer service
  • Customer service
  • How i tried contacting them and no response
  • Customer service
  • Dont answer emails regarding issues
  • This company does not live up to what say that will do

Wish and Tophatter Most Positive Reviews

Top rated reviews
5

Tresa matthew ,i have bank statment ,you deducted over 783 $ from my acount and never recieved the clothing please call...

5

I received one item, second item has not arrived. My finger by accident tapped on an item now they are trying to masks...

Wish and Tophatter Most Critical Reviews

Lowest rated reviews
1

Wish needs to get off Facebook. There clothes run way to small. They make clothes for people that r China. Not everyone...

1


CONSUMERS PLEASE BEWARE OF THIS COMPANY, THEY ARE THIEVES, LIARS AND BOGUS ABOUT EVERYTHING THEY DO!!!


Well Mr. Ed,
...

Wish and Tophatter Latest Reviews

Recent published reviews
2

Se suponia llegaba el 8 de diciembre, luego que llegaba el 15 de diciembre pues aún no llega

Read all 10961 reviews
1

I ordered a dash cam. and payed for it. the my money was put in a credit on there site. because the item was out of...

Read all 3729 reviews

Wish and Tophatter Products and Services

Most reviewed product and services
  • Wish Shipping Service (3902 reviews)
  • Wish Customer Care (1462 reviews)
  • Wish Account (541 reviews)
  • Tophatter Shipping Service (862 reviews)
  • Tophatter Customer Care (286 reviews)
  • Tophatter Account (222 reviews)