PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wish and Tophatter as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wish
Tophatter

Wish and Tophatter Overview

Total reviews 15041 4903
Company responses 0 0
Issues resolved 71 22

Wish and Tophatter Consumer Ratings

Rank
61 out of 325 in Auctions and Marketplaces category
53 out of 325 in Auctions and Marketplaces category
Customer service
62 in category
45 in category
Delivery Service
57 in category
37 in category
Price Affordability
28 in category
22 in category
Website
55 in category
39 in category

Wish and Tophatter Rating Details

Customer service
1.5 (5289 reviews)
1.6 (2074 reviews)
Reviewer's quote

...None existent customer service. Impossible to communicate due to one answering phones and text messages generated buy automatic computer response. I am filing complaint with authorities for fraud and consumer abuse..

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...You ask about customer service? So far there has been none. Carefully check all invoices..

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Delivery Service
1.7 (4901 reviews)
2 (1977 reviews)
Reviewer's quote

...This is very bad delivery service, the worst I have personally experienced. There are no excuses for this in this day and age. I will be reluctant to buy off WISH site ever again...

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...I have several items that show in transit but when calling the delivery service, the shipper was never done..

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Price Affordability
3 (4799 reviews)
3.1 (1921 reviews)
Reviewer's quote

...THE PRICE IS INTRIGUING, BUT IT IS A SCAM! LITERALLY THE WORST COMPANY I HAVE EVER DEALT WITH. I HAVE NO IDEA HOW THEY HAVEN'T BEEN SHUT DOWN..

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I have 5 items that was charged full price. On the site shows credits used but was charged full price on my card statement..

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Website
2.3 (4760 reviews)
2.5 (1936 reviews)
Reviewer's quote

...I therefore went into the Wish website to track the order. You need a degree in computer science to navigate this site and it took me over an hour to find order tracking. That told me that the delivery date had been extended to 4th November...

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I ordered a few items off of their website, and I got junk in return. Now, I'm trying to do a return, and they don't even have a customer support phone number..

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Wish and Tophatter Pros and Cons

Pros
  • Cheap
  • Good prices
  • Price
  • Price
  • Good prices
  • Bidding
Cons
  • Poor customer service
  • No way to contact a live person
  • No customer service
  • Customer service
  • I am very dissappointed
  • Dont answer emails regarding issues

Wish and Tophatter Most Positive Reviews

Top rated reviews
5

Tresa matthew ,i have bank statment ,you deducted over 783 $ from my acount and never recieved the clothing please call...

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5

I received one item, second item has not arrived. My finger by accident tapped on an item now they are trying to masks...

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5

It wouldnt let me order now. I want to order now

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5

I purchased some things and never recieved them i say dont waste you time no one has even tried to help me get my money...

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Wish and Tophatter Most Critical Reviews

Lowest rated reviews
1

Wish needs to get off Facebook. There clothes run way to small. They make clothes for people that r China. Not everyone...

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1


CONSUMERS PLEASE BEWARE OF THIS COMPANY, THEY ARE THIEVES, LIARS AND BOGUS ABOUT EVERYTHING THEY DO!!!


Well Mr. Ed,
...

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1

We are Merchants and Sell on WISH. We sell good products, but unfortunately, the site is full of scammers (BUYERS) who...

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1

AS a previous seller I can tell you first hand that they do hold money back from the sellers. They still owe me money...

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Wish and Tophatter Latest Reviews

Recent published reviews
4

I have an discount which gave me 8pound of my order and I'm waiting for confirmation

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1

Order #11916**** two hours away were my order .

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No votes

I need to speak with someone

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1

Never can get ahold of anyone. They say enter number but I got 0 and it rings but never answer. They owe me money.

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Wish and Tophatter Products and Services

Most reviewed product and services
  • Wish Shipping Service (4766 reviews)
  • Wish Deal (52 reviews)
  • Wish Advertisement (37 reviews)
  • Tophatter Shipping Service (944 reviews)
  • Tophatter Bidding (264 reviews)
  • Tophatter Marketplace (69 reviews)