PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Tophatter and Wish as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Tophatter
Wish

Tophatter and Wish Overview

Total reviews
4810
15423
Company responses
0
0
Issues resolved
20
62

Tophatter and Wish Consumer Ratings

Rank
52 out of 313 in Auctions and Marketplaces category
61 out of 313 in Auctions and Marketplaces category
Customer service
48 in category
61 in category
Delivery Service
40 in category
61 in category
Website
42 in category
58 in category
Product or Service Quality
54 in category
52 in category

Tophatter and Wish Rating Details

Customer service
1.6 (2014 reviews)
1.5 (5284 reviews)
Reviewer's quote

DI pay for a order since July never received it and is hard to get a hold of customer service then when they do try to refund you they try to give you credits Im so done with this company dont purchase from them..

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...You can not talk to anyone in customer service they keep telling me they don't understand my request when I asked for a refund. Then they emailed me saying it's past the time you can request a refund. All I want is my money back..

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Delivery Service
2.1 (1924 reviews)
1.8 (4867 reviews)
Reviewer's quote

...I have several items that show in transit but when calling the delivery service, the shipper was never done..

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...This is very bad delivery service, the worst I have personally experienced. There are no excuses for this in this day and age. I will be reluctant to buy off WISH site ever again...

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Website
2.5 (1888 reviews)
2.3 (4771 reviews)
Reviewer's quote

...Address was wrong that you have on website 2217 Melrose street Abilene texas 79605. You left off the street when shipping it. I'm missing item # 107496280 and#107113260..

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...Summer items, dont want, havent received, according to your website prices gone down and I paid a fortune for whats not received CANCEL MY ORDER WITH FULL REFUND NOW I don't care if its a Covid issue..

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Product or Service Quality
1.9 (1883 reviews)
2 (4597 reviews)
Reviewer's quote

...From bait and switch, to the the bot diseased interface, from the lowest quality products, To the unethical the deceptive Business practices Of sellers too...

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When I am asking to give me the Courier service or Australia post tracking number, the wish support is giving me App tracking url which is showing wrong status of all 7 items for my bundle order. No items are as of now delivered and Wish support is not able to give courier service tracking number,...

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Tophatter and Wish Pros and Cons

Pros
  • Bidding
  • Some products and sellers are legit
  • Price
  • Cheap
  • Good prices
  • Prices
Cons
  • Customer service
  • Dont answer emails regarding issues
  • I am very dissappointed
  • Poor customer service
  • How i tried contacting them and no response
  • No way to contact a live person

Tophatter and Wish Most Positive Reviews

Top rated reviews
5

I received one item, second item has not arrived. My finger by accident tapped on an item now they are trying to masks...

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5

Tresa matthew ,i have bank statment ,you deducted over 783 $ from my acount and never recieved the clothing please call...

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5

I purchased some things and never recieved them i say dont waste you time no one has even tried to help me get my money...

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5

It wouldnt let me order now. I want to order now

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Tophatter and Wish Most Critical Reviews

Lowest rated reviews
1


CONSUMERS PLEASE BEWARE OF THIS COMPANY, THEY ARE THIEVES, LIARS AND BOGUS ABOUT EVERYTHING THEY DO!!!


Well Mr. Ed,
...

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1

Wish needs to get off Facebook. There clothes run way to small. They make clothes for people that r China. Not everyone...

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1

AS a previous seller I can tell you first hand that they do hold money back from the sellers. They still owe me money...

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1

We are Merchants and Sell on WISH. We sell good products, but unfortunately, the site is full of scammers (BUYERS) who...

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Tophatter and Wish Latest Reviews

Recent published reviews
1

DI pay for a order since July never received it and is hard to get a hold of customer service then when they do try to...

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No votes

I ordered and it didn't reach me. and he told me that on August 3 I would arrive

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3

I can't log into my account through the app and my credits are now gone and I can't complete order

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1.3

No longer want my orders that I ordered from you guys I ordered three items please return it my refund back on my card...

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Tophatter and Wish Products and Services

Most reviewed product and services
  • Tophatter Shipping Service (972 reviews)
  • Tophatter Customer Care (361 reviews)
  • Tophatter Bidding (252 reviews)
  • Wish Shipping Service (5026 reviews)
  • Wish Customer Care (1870 reviews)
  • Wish Account (640 reviews)