PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Tophatter and Wish as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Tophatter
Wish

Tophatter and Wish Overview

Total reviews
3698
10693
Company responses
0
0
Issues resolved
14
33

Wish was first mentioned on PissedConsumer on Mar 28, 2014 and since then this brand received 10693 reviews. It is 6995 reviews more than Tophatter received since Oct 1, 2014. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Tophatter customer support team and Wish customer service.

Tophatter and Wish Consumer Ratings

Rank
45 out of 469 in Auctions and Marketplaces category
52 out of 469 in Auctions and Marketplaces category
Customer service
49 in category
56 in category
Delivery Service
30 in category
48 in category
Price Affordability
25 in category
26 in category

According to consumer ratings and reviews, Tophatter ranks 7 points higher in the Auctions and Marketplaces category than Wish. People gave Tophatter 1.6 stars for Customer service criterion in Auctions and Marketplaces category and it is 127 points higher than the worst rated brand in this category. At the same time, Wish was rated 1.5 stars for Customer service criterion in this category and it is 120 points higher than the worst rated brand in this category. If we look at Delivery Service criterion, than we see that Tophatter has a higher rating than Wish. Regarding Price Affordability criterion, consumers gave Tophatter 3.1 stars and it is 86% greater than other in category. Wish however was rated 3.1 stars and it is 85% greater than other in category.

Tophatter and Wish Rating Details

Customer service
1.6 (1608 reviews)
1.5 (3792 reviews)
Reviewer's quote

I was told to contact customer service about my account I have $25 credit with top Hatter and I am unable to spend this money. The website keeps telling me to contact customer service and when I do I do not receive the answers that I need so I can spend the money how do I contact a live customer...

Bobby C

...It says customer says item received HAVE NOT I received it and I didn't. I said I received the phone holder for the car yet. I want my money back for the one I just described I never said anything about the car holder, because I haven't received it, yet...

PissedConsumer1724301
Delivery Service
2.2 (1540 reviews)
1.9 (3492 reviews)
Reviewer's quote

I want my account out back in goid standing and restrictions took off cause icdid not bid nor was I taking uo the responsibility od a tabket yhatvi did not want or bid on

Trena B

ordered bed sheets, they sent the wrong size. OK, well i printed the pre paid return label and shipped it back. It made it to Nashville and nothing. They won't help me track it nor get my refund. They don't support the online dropdown options for lost items. Then after 3 responses(3 timw=es...

Sandy L
Price Affordability
3.1 (1515 reviews)
3.1 (3496 reviews)
Reviewer's quote

...Should I just go ahead and pay for it, even though ya'all won't except my address and I don't get what I paid for? NOT HAPPENING, SORRY! I live on a fixed income so BEING able to get something at a great price is essential for me. But looks like I'm s. o...

PissedConsumer1720182

...I paid everything every small price because I used many of coupons so its very cheap for me and worth it..

Heather S

Tophatter and Wish Pros and Cons

Pros
  • Some products and sellers are legit
  • Bidding
  • Variety
  • Cheap
  • Good prices
  • Cheap stuff
Cons
  • Customer service
  • Dont answer emails regarding issues
  • This company does not live up to what say that will do
  • Poor customer service
  • Customer service
  • How i tried contacting them and no response

Tophatter and Wish Most Positive Reviews

Top rated reviews
5

I received one item, second item has not arrived. My finger by accident tapped on an item now they are trying to masks...

5

Tresa matthew ,i have bank statment ,you deducted over 783 $ from my acount and never recieved the clothing please call...

Tophatter and Wish Most Critical Reviews

Lowest rated reviews
1


CONSUMERS PLEASE BEWARE OF THIS COMPANY, THEY ARE THIEVES, LIARS AND BOGUS ABOUT EVERYTHING THEY DO!!!


Well Mr. Ed,
...

1

Wish needs to get off Facebook. There clothes run way to small. They make clothes for people that r China. Not everyone...

Tophatter and Wish Latest Reviews

Recent published reviews
1

Nothing you can't even talk to anyone i need my money back things are coming in with missing peaces and broke or stops...

Read all 3698 reviews

Today is December 6 2019 i still never got my refund and cant talk to anyone if i email it takes 3 days to respond it...

Read all 10693 reviews

Tophatter and Wish Products and Services

Most reviewed product and services
  • Tophatter Shipping Service (826 reviews)
  • Tophatter Customer Care (283 reviews)
  • Tophatter Account (210 reviews)
  • Wish Shipping Service (3795 reviews)
  • Wish Customer Care (1427 reviews)
  • Wish Account (531 reviews)