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Tophatter
Wish

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Tophatter

Tophatter

2.2
  • 13 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 3572 TOTAL REVIEWS
Rank
47 out of 457
in Auctions and Marketplaces category
Rating Details
Customer service
Delivery Service
Price Affordability
Website
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    4819
  • SUCCESSFUL
    77%
  • AVG CALL DURATION
    00:38
  • ISSUES RESOLVED
    2%
Top Products and Services
2.4
728 reviews
2.3
284 reviews
3.1
209 reviews
Wish

Wish

2.1
  • 20 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 9454 TOTAL REVIEWS
Rank
52 out of 457
in Auctions and Marketplaces category
Rating Details
Customer service
Delivery Service
Price Affordability
Website
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    24682
  • SUCCESSFUL
    71%
  • AVG CALL DURATION
    01:02
  • ISSUES RESOLVED
    5%
Top Products and Services
2.3
3313 reviews
2.3
1308 reviews
2.9
438 reviews

How would you compare Tophatter vs Wish?

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Anonymous
#1733262
Customer service
The customer service experiences I have had would put Wish on top. They helped fix my issue right away.

As for Tophatter, couldn't be bothered

Product or Service Quality
I have ordered many many items for years and the quality has been really good.
OffbeatMole421
#1689311

There is no comparison if you have an issue with your product: TOPHATTER wins by a mile! Wish is pathetic when it comes to an issue with a wrong order.

They told me I ordered wrong and chose the wrong size or chose the wrong set. Plus, the shipping REALLY adds up, plus I noticed some products you have no choice in shipping; they automatically give you the 1-day shipping at a much higher price.

Anonymous
#1601483

Wish is a scam

Anonymous
#1598963

Mostly the same items. On Wish, the shipping really ads up!

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