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Tophatter

Auctions and Internet Stores
Has verified representatives
  • 5 ISSUES RESOLVED
  • 1845 TOTAL REVIEWS
  • $500K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Some products and sellers are legit 9
  • I got some pretty jewelry from some sellers at a good price 6
  • Bidding 5
  • Wide variety of products 4
  • Variety 4

Customers don't like

  • Customer service11
  • This company does not live up to what say that will do5
  • Paying for something and not receiving it5
  • Item not as described5
  • Dont answer emails regarding issues5
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Tradesy

Auctions and Internet Stores
  • 5 ISSUES RESOLVED
  • 696 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $856 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Designer items for sale 16
  • Ease of selling 12
  • Design of the site 7
  • Website design 5
  • Website and mobile site 4

Customers don't like

  • Customer service35
  • Lack of customer service10
  • Policies and procedures9
  • Poor communication8
  • How sellers treated8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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