PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Tomtop and Wish as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Tomtop
Wish

Tomtop and Wish Overview

Total reviews
31
10940
Company responses
0
0
Issues resolved
0
33

Wish was first mentioned on PissedConsumer on Mar 28, 2014 and since then this brand received 10940 reviews. It is 10909 reviews more than Tomtop received since May 25, 2017.

Tomtop and Wish Consumer Ratings

Rank
317 out of 4576 in E-commerce category
52 out of 475 in Auctions and Marketplaces category
Website
276 in category
No votes
Customer service
289 in category
No votes
Delivery Service
285 in category
No votes

Tomtop and Wish Rating Details

Website
2.7 (18 reviews)
No votes
Reviewer's quote

In the 2 months I was (and am) waitnig for the phone, I had borrowed a friend's phone thinking it would take a short time, as written in the website. In 2 months I had the time for damaging his phone, having to buy him a new one. My phone is now at the customs: it was inspected and now I have to...

alessandra

...This company has NO CUSTOMER SERVICE!!! I have given everything 1 star below except for the website because until I receive what I have paid for I am unable to rate this company..

Ovie
Customer service
1.4 (17 reviews)
No votes
Reviewer's quote

Any correspondence with Tomtop's customer support e-mail address always ends with the following - and I quote: "please go to local post office". No response e-mails are ever answered, nor do they reply to any evidence that the product hasn't even reached my country yet. I have ordered products with...

Hannes U

Fixing situations isn't one of Wish's strong suits obviously.

Samira
Delivery Service
1.7 (16 reviews)
No votes
Reviewer's quote

...Yesterday was the delivery date and the item WAS out for delivery..

Mahek

The date of delivery orders is changing every time. There is no customer support. It's just a robot...

Tyese

Tomtop and Wish Pros and Cons

Pros
  • Wide selections
  • Variety of eletronics and gadgets
  • Reasonable prices
  • Cheap
  • Cheap stuff
  • Unhappy
Cons
  • Customer service
  • Processing scam and failure to deliver
  • Fake promotions
  • Poor customer service
  • Customer service
  • How i tried contacting them and no response

Tomtop and Wish Most Positive Reviews

Top rated reviews
4.3

The product is not working properly and would like a replacement or my money back!

5

Tresa matthew ,i have bank statment ,you deducted over 783 $ from my acount and never recieved the clothing please call...

Tomtop and Wish Most Critical Reviews

Lowest rated reviews
1

They has no support at all. Customer service ignore your mails o chat. Their promotions are FAKE. If you try to get...

1

Wish needs to get off Facebook. There clothes run way to small. They make clothes for people that r China. Not everyone...

Tomtop and Wish Latest Reviews

Recent published reviews
2.6

cheap products, but if you need service;..they suck
it takes a month and a half now just to get the things right.
if they...

Read all 31 reviews
4.6

I am waiting for a few packages to arrive my name is audrey and I ordered my package a few weeks ago

Read all 10940 reviews

Tomtop and Wish Products and Services

Most reviewed product and services
  • Tomtop Shipping Service (8 reviews)
  • Tomtop Customer Care (4 reviews)
  • Wish Shipping Service (3853 reviews)
  • Wish Customer Care (1463 reviews)
  • Wish Account (542 reviews)