PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Tommy Bahama and Tommy Hilfiger as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Tommy Bahama
Tommy Hilfiger

Tommy Bahama and Tommy Hilfiger Overview

Total reviews 84 145
Company responses 0 0
Issues resolved 0 1

Tommy Bahama and Tommy Hilfiger Consumer Ratings

Rank
479 out of 2142 in Footwear and Clothing category
3 out of 187 in Fashion category
Value for money
500 in category
6 in category
Product or Service Quality
414 in category
5 in category
Price Affordability
679 in category
5 in category
Customer service
162 in category
4 in category

Tommy Bahama and Tommy Hilfiger Rating Details

Value for money
1.7 (33 reviews)
2.2 (37 reviews)
Reviewer's quote

Snap came out of material on cuff after wearing for one season. (Poor material). 2 tailors and shoe repair later, no one could fix it. Called Tommy Bahama and they do not repair their clothing. A company selling an item over $100 should support their product. Had a similar experience with a North...

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...Just told me that I have to wait for my bank to release my money. The bank by its time told me that only tommy can release my money. At the end, I lost all coupons, all the products and was not even able to shop other place because this ridiculous company hold my money for nothing!!!!! ..

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Product or Service Quality
1.8 (30 reviews)
2 (39 reviews)
Reviewer's quote

I used to be a major fan of Tommy Bahama and found myself justifying the huge extra costs for the quality I received in return. No more. The last several purchases have all been complete crap...

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...I bought various products but did not face these types of problems . It's a horrible experience. I am attaching the bill and image of the product...

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Price Affordability
2 (27 reviews)
2.9 (36 reviews)
Reviewer's quote

...High price for low quality. Why buy here when you can get great products at much lower prices on line. No wonder retail stores are going out of business...

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... is asked me to return A HAT without any apologize for their mistake, then they will refund my coat if I return a HAT and I have to order another one for full price without the sale and also no available for that size. BE AWARE from this company, they are GREEDY and RIP off customers. Please never buy online from them...

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Customer service
2.2 (26 reviews)
1.6 (47 reviews)
Reviewer's quote

...I called this customer service number. I was not able to place my order as the item is out of stock. The representative was very helpful to check several stores she showed that had stock on the item, but unfortunately they did not have any when she called while I waited...

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...a refund but Ive emailed for weeks and nobody is replying, I cannot call as Im in the uk (purchase was made whilst on holiday hence why its the USA customer service I contacted. Your reference given to me- ref:_00D1Uxmv4. _5003t1CauMp:ref...

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Tommy Bahama and Tommy Hilfiger Pros and Cons

Pros
  • Used to like quality
  • Brand name recognition for quality and life style
  • Selection
  • Style
  • Female employees in women store
  • Watch
Cons
  • Product durability
  • Quality of over price furniture horrible
  • Quality does not match price point
  • Horrible customer service
  • Being dissappointed
  • Bad service

Tommy Bahama and Tommy Hilfiger Most Positive Reviews

Top rated reviews
5

While shopping at the Whalers Village in Maui we discovered a Tommy Bahama's food truck. We purchased the fish taco's...

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5

I purchased a men's watch from a duty free Shop in Texas on April 10th of 2015. About a month ago I dropped the watch...

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4.5

I purchased the double pack TB beach chairs- navy blue with pineapples/ beach back pack chair with cooler in back and...

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5

My sheets are coming apart from the seams. They are supposed to be great sheets good qualiy, I dont see it?

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Tommy Bahama and Tommy Hilfiger Most Critical Reviews

Lowest rated reviews
1

Two week ago I got a shirt form Tommy Bahama, for $39.95 but didn't fit right and went I back to return it, but the sto...

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1

I placed an order online at Tommy.com for a duvet SET (one duvet cover and 2 shams), and then immediately realized the d...

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1

There has been a noticeable decline from my point of view in the quality of the Tommy Bahama fabrics. I have 10 year...

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1

i was on the 26th of August in the oulets of Barceloneta in PR was a nightmare! Cross employee somo embers just...

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Tommy Bahama and Tommy Hilfiger Latest Reviews

Recent published reviews
1.7

I used to be a major fan of Tommy Bahama and found myself justifying the huge extra costs for the quality I received in...

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No votes

Yesterday, my wife and I took a drive to Tampa Premium Outlet which is far from us. We decided to go to your store and...

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1

And you actually hired an engineer to design this...YOU FOOLS.

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1

Recently in December, I went to buy some clothes for my child at the showroom of Tommy Hilfiger at Phoenix Placio in...

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Tommy Bahama and Tommy Hilfiger Products and Services

Most reviewed product and services
  • Tommy Bahama Shirt (16 reviews)
  • Tommy Bahama Furniture Set (4 reviews)
  • Tommy Bahama Sweatshirt (4 reviews)
  • Tommy Hilfiger Jacket (6 reviews)
  • Tommy Hilfiger Boots (6 reviews)
  • Tommy Hilfiger Shipping Service (2 reviews)