PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Tom Thumb and Walmart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Tom Thumb
Walmart

Tom Thumb and Walmart Overview

Total reviews
246
8327
Company responses
0
1
Issues resolved
3
73

Walmart was first mentioned on PissedConsumer on May 31, 2007 and since then this brand received 8327 reviews. It is 8081 reviews more than Tom Thumb received since Sep 6, 2010. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Tom Thumb customer support team and Walmart customer service.

Tom Thumb and Walmart Consumer Ratings

Rank
89 out of 720 in Food Stores category
55 out of 614 in Supermarkets and Malls category
Customer service
71 in category
57 in category
Location
67 in category
39 in category
Product or Service Quality
68 in category
43 in category

Tom Thumb and Walmart Rating Details

Customer service
1.9 (124 reviews)
1.6 (2620 reviews)
Reviewer's quote

By customer representative over the telephone..

Remy

...So I paid it a just closed account so Walmart lost another customer..

Adrick
Location
3.3 (103 reviews)
3.1 (1950 reviews)
Reviewer's quote

...It needs all new management at that location. Make a difference in trophy club so we can all support each other..

Jackie B

...com for anything just go to the physical store location They sent my order to the wrong god damn *** store far away and the proceeded to tell me there is not anything they are able to do so I demanded a full refund of the purchase price which they then told me would take 7-10business days to refund..

Raiden
Product or Service Quality
2.2 (102 reviews)
2.1 (2115 reviews)
Reviewer's quote

Failure to properly fill shelves and order product. A constant battle all over store except produce..

Fannye

I loaded $400 on a Walmart prepaid Visa money card and can't access it! YES I'LL FILE JUST TELL ME THE ATTORNEY THAT I NEED TO GO TO!!

Marica

Tom Thumb and Walmart Pros and Cons

Pros
  • No long lines
  • Coustmer service
  • Convenient location
  • Prices
  • Location
  • Convenience
Cons
  • Customer service
  • Management needs improvement
  • Employee
  • Customer service
  • Service
  • Management

Tom Thumb and Walmart Most Positive Reviews

Top rated reviews
5

Bathroom smells really bad,i told store clerk and she said its been like that for a year.I told her no its not because...

5

my friend and my grandma were drinking bottled water from walmart. My grandmas tasted okay but my friend swallowed a...

Tom Thumb and Walmart Most Critical Reviews

Lowest rated reviews
1

I was a frequent shopper at Tom Thumb in Opp, Alabama until tonight. The problem that I am having has happened on...

1

I ordered from Walmart online. I had a few returns and was told I could return them at the Broadway Walmart Store. I ha...

Tom Thumb and Walmart Latest Reviews

Recent published reviews

Gave them the ss# twice did get number right then it hang up

Read all 246 reviews
2.5

I ORDERED GRINCH T-SHIRT'S FOR MY MOM.DAD & I TO WEAR ON CHRISTMAS. THEY SAID HALLMARK CHRISTMAS MOVIE'S INSIDE BECAUSE...

Read all 8327 reviews

Tom Thumb and Walmart Products and Services

Most reviewed product and services
  • Tom Thumb Customer Care (41 reviews)
  • Tom Thumb Manager (29 reviews)
  • Tom Thumb Cashier (18 reviews)
  • Walmart Customer Care (721 reviews)
  • Walmart Manager (540 reviews)
  • Walmart Cashier (427 reviews)