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Tom Thumb
Walmart

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Tom Thumb

Tom Thumb

2.4
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 238 TOTAL REVIEWS
Rank
80 out of 719
in Food Stores category
Rating Details
Customer service
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    545
  • SUCCESSFUL
    54%
  • AVG CALL DURATION
    04:11
  • ISSUES RESOLVED
    12%
Top Products and Services
2.5
38 reviews
2
29 reviews
2.8
17 reviews
Walmart

Walmart

2.2
  • 71 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 8185 TOTAL REVIEWS
Rank
49 out of 611
in Supermarkets and Malls category
Rating Details
Customer service
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    251
  • SUCCESSFUL
    42%
  • AVG CALL DURATION
    01:17
  • ISSUES RESOLVED
    30%
Top Products and Services
2.6
699 reviews
2.5
539 reviews
3
433 reviews

How would you compare Tom Thumb vs Walmart?

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Anonymous
#1568252

I know the cashiers at Walmart are ignorant as *** compared to those at Tom Thumb who seem to be a lot more open-minded and educated. These are based on my experiences alone...

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