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Tmobile

Telecommunications
  • 4 ISSUES RESOLVED
  • 1037 TOTAL REVIEWS
  • $350K CLAIMED LOSSES
  • $861 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Plans 7
  • Not much to like 6
  • Pricing of the plans 5
  • Price 4
  • Sales representative 4

Customers don't like

  • Service9
  • Customer support8
  • Billing6
  • Coverage5
  • Customer service5
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Virgin Mobile USA

Telecommunications
  • 0 ISSUES RESOLVED
  • 66 TOTAL REVIEWS
  • $6.5K CLAIMED LOSSES
  • $196 AVERAGE LOSS
1.2
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices

No items

Customers don't like

  • Being blamed for a bad phone1
  • Customer service1
  • Getting a defective phone1
  • Pretending to be supervisors1
  • Refurbished replacement1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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