Tmobile vs Virgin Mobile USA

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Tmobile

Telecommunications
  • 4 ISSUES RESOLVED
  • 958 TOTAL REVIEWS
  • $340K CLAIMED LOSSES
  • $886 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Plans 6
  • Not much to like 4
  • Price 4
  • Sales representative 4
  • Pricing of the plans 3

Customers don't like

  • Service17
  • Customer support16
  • Billing12
  • Customer service12
  • Coverage9

Products by Tmobile

No items

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Virgin Mobile USA

Telecommunications
  • 0 ISSUES RESOLVED
  • 65 TOTAL REVIEWS
  • $6.5K CLAIMED LOSSES
  • $196 AVERAGE LOSS
1.2
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices

No items

Customers don't like

  • Very poor engineering2
  • Customer service2
  • Refurbished replacement1
  • Wanting to pay return ship for bad phone1
  • Straight lies1

Products by Virgin Mobile USA

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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