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Tmobile

Telecommunications
  • 4 ISSUES RESOLVED
  • 1022 TOTAL REVIEWS
  • $340K CLAIMED LOSSES
  • $862 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Plans 7
  • Not much to like 6
  • Price 4
  • Sales representative 4
  • Pricing of the plans 4

Customers don't like

  • Service17
  • Customer support16
  • Customer service14
  • Billing12
  • Coverage10
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Verizon Wireless

Telecommunications
  • 7 ISSUES RESOLVED
  • 822 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Coverage area 14
  • Seem to have better coverage than most providers 9
  • Coverage 8
  • Quality of network 3
  • You are a bunch of overcharging crooks 3

Customers don't like

  • No resolution to problem25
  • Deceitful salesperson15
  • Customer service12
  • Ignorant customer service people10
  • Problem resolution10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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