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Tmobile

Telecommunications
  • 4 ISSUES RESOLVED
  • 1013 TOTAL REVIEWS
  • $340K CLAIMED LOSSES
  • $865 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Plans 7
  • Not much to like 5
  • Price 4
  • Sales representative 4
  • Pricing of the plans 4

Customers don't like

  • Service17
  • Customer support16
  • Customer service14
  • Billing12
  • Coverage9
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Tracfone

Telecommunications
  • 11 ISSUES RESOLVED
  • 971 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $722 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • No contract 11
  • Cost when i used very few minutes 10
  • Good service for years 10
  • Price 10
  • Having the same phone number 7

Customers don't like

  • Poor customer service20
  • Untrained call centers13
  • Customer service11
  • Rude customer service people11
  • Service while trying add minutes7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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