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Tmobile

Telecommunications
  • 4 ISSUES RESOLVED
  • 984 TOTAL REVIEWS
  • $340K CLAIMED LOSSES
  • $877 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Plans 6
  • Price 4
  • Sales representative 4
  • Not much to like 3
  • Pricing of the plans 2

Customers don't like

  • Service17
  • Customer support16
  • Customer service13
  • Billing12
  • Coverage9
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Tracfone

Telecommunications
  • 11 ISSUES RESOLVED
  • 956 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $724 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • No contract 11
  • Cost when i used very few minutes 10
  • Price 10
  • Good service for years 9
  • Always 3 hours on the phone they hang up on you 6

Customers don't like

  • Poor customer service19
  • Untrained call centers12
  • Rude customer service people10
  • Customer service9
  • Service while trying add minutes7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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