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Time Warner Cable

Telecommunications
  • 5 ISSUES RESOLVED
  • 1485 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.5K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
  • Internet speed when it works 11
  • No contract 7
  • Field technician 6
  • Variety of channels 6
  • Techs who came to my home 4

Customers don't like

  • Lack of problem solving29
  • No solution to simple task27
  • Argumentative customer service23
  • Customer service15
  • Frequent cable outages14
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Zoosk

Media
  • 0 ISSUES RESOLVED
  • 126 TOTAL REVIEWS
  • $9.6K CLAIMED LOSSES
  • $275 AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
  • Site itself was ok 3
  • Your site is 2
  • I liked nothing 1

Customers don't like

  • Fake profiles5
  • Business practices4
  • Does not do what it says3
  • People are online even though they have left the service3
  • Fake views3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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