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Time Warner Cable

Telecommunications
  • 5 ISSUES RESOLVED
  • 1526 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Billing Practices
Website
  • Internet speed when it works 11
  • No contract 7
  • Variety of channels 6
  • Field technician 6
  • Techs who came to my home 4

Customers don't like

  • Poor customer service15
  • No solution to simple task15
  • Argumentative customer service15
  • Lack of problem solving9
  • Frequent cable outages6
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Zoosk

Media
  • 0 ISSUES RESOLVED
  • 221 TOTAL REVIEWS
  • $10.2K CLAIMED LOSSES
  • $232 AVERAGE LOSS
1.5
Customer service
Diversity of Products or Services
Billing Practices
Website
  • Site itself was ok 3
  • Your site is 2
  • Very little 2
  • Worthless search settings 1
  • That chat worked on occasion 1

Customers don't like

  • Fake profiles3
  • Lack of response to complaints2
  • Fake views2
  • Carousel game2
  • Business practices2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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