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Windstream

Telecommunications
  • 1 ISSUES RESOLVED
  • 233 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Reading the negative reviews 4
  • That i have other internet companies to use 2
  • Services while had them 2
  • Original customer service phone calls 2
  • Customer service is nice 2

Customers don't like

  • Speed5
  • Reliability of service5
  • Customer service5
  • Being stuck with this company5
  • Lack of accountability4
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Time Warner Cable

Telecommunications
  • 5 ISSUES RESOLVED
  • 1552 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Internet speed when it works 11
  • No contract 7
  • Variety of channels 6
  • Field technician 6
  • Techs who came to my home 4

Customers don't like

  • Poor customer service34
  • No solution to simple task15
  • Argumentative customer service15
  • Lack of problem solving9
  • Frequent cable outages6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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