Start a new comparison
Delete

Time Warner Cable

Telecommunications
  • 5 ISSUES RESOLVED
  • 1494 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.5K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Billing Practices
Website
Exchange, Refund and Cancellation Policy
  • Internet speed when it works 11
  • No contract 7
  • Field technician 6
  • Variety of channels 6
  • Techs who came to my home 4

Customers don't like

  • Lack of problem solving29
  • No solution to simple task27
  • Argumentative customer service23
  • Customer service15
  • Frequent cable outages14
Delete

Windstream

Telecommunications
  • 1 ISSUES RESOLVED
  • 178 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $4.1K AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Billing Practices
Website
Exchange, Refund and Cancellation Policy
  • That i have other internet companies to use 2
  • Reading the negative reviews 2
  • Original customer service phone calls 1
  • Services while had them 1
  • Sales team 1

Customers don't like

  • Reliability of service7
  • Complete lack of service5
  • Customer service5
  • Dont trust what sales sells you5
  • Excuses for lack of action5
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.