Start a new comparison
Delete

Time Warner Cable

Telecommunications
  • 5 ISSUES RESOLVED
  • 1454 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.5K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Billing Practices
Website
Exchange, Refund and Cancellation Policy
  • Internet speed when it works 11
  • No contract 7
  • Field technician 5
  • Variety of channels 5
  • Techs who came to my home 3

Customers don't like

  • Lack of problem solving28
  • No solution to simple task27
  • Argumentative customer service23
  • Frequent cable outages14
  • Slow internet12
Delete

Us Cellular

Telecommunications
  • 0 ISSUES RESOLVED
  • 190 TOTAL REVIEWS
  • $56.4K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Billing Practices
Website
Exchange, Refund and Cancellation Policy
  • Plan 2
  • Coverage 1
  • Monthly plan charges 1

Customers don't like

  • Customer service6
  • Billing is a problem for many people who have us cellular4
  • Employees tell whatever to get off phone2
  • Your customer service people2
  • High prices2
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Add your nickname and location
Terms of Service
Post Comment
Cancel
Be first to start a discussion.