Start a new comparison
Delete

Time Warner Cable

Telecommunications
  • 5 ISSUES RESOLVED
  • 1506 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Billing Practices
Website
Exchange, Refund and Cancellation Policy
  • Internet speed when it works 11
  • No contract 7
  • Field technician 6
  • Variety of channels 6
  • Techs who came to my home 4

Customers don't like

  • Argumentative customer service15
  • No solution to simple task15
  • Lack of problem solving9
  • Customer service7
  • Frequent cable outages6
Delete

Tracfone

Telecommunications
  • 12 ISSUES RESOLVED
  • 1011 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $434 AVERAGE LOSS
1.9
Customer service
Diversity of Products or Services
Billing Practices
Website
Exchange, Refund and Cancellation Policy
  • No contract 12
  • Cost when i used very few minutes 10
  • Good service for years 10
  • Price 10
  • Having the same phone number 7

Customers don't like

  • Untrained call centers8
  • Customer service6
  • No resolution to my problem5
  • Nonresponsive5
  • Poor customer service4
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion