PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about We Clean Carpet of Minneapolis and Tidy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

We Clean Carpet of Minneapolis
Tidy

We Clean Carpet of Minneapolis and Tidy Overview

Total reviews 137 152
Company responses 0 0
Issues resolved 1 1

We Clean Carpet of Minneapolis and Tidy Consumer Ratings

Rank
69 out of 490 in Cleaning Services category
75 out of 490 in Cleaning Services category
Customer service
45 in category
50 in category
Product or Service Quality
44 in category
48 in category
Reliability
41 in category
43 in category
Price Affordability
59 in category
50 in category

We Clean Carpet of Minneapolis and Tidy Rating Details

Customer service
1.4 (73 reviews)
1.2 (72 reviews)
Reviewer's quote

...DO NOT ALLOW THESE PEOPLE TO CLEAN YOUR CARPET!! The customer service is horrible and the quality of work is horrible!!!!!..

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Also, customer service is horrible - did not respond to text or email inquiry promptly enough to resolve problem as it was happening, then did not respond promptly or sometimes at all in the attempt to resolve the issue afterwards. They refused to give a refund or credit or take responsibility -...

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Product or Service Quality
1.3 (70 reviews)
1.2 (61 reviews)
Reviewer's quote

... ILLEGAL & BOGUS contract which states you the homeowner will not hold them accountable for damage to your home or theft!!!! Who would ever agree to that? The service guys equipment let out a foul offensive smelling odor that filled my house, my carpet now smells like a dirty wet mop and it didnt prior to , he didn't clean inside of my closets and the carpet is still dirty! I called about 3 days later and hot a manager who called himself "John" who told me ther...

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...Was excited about this cleaning company but did think it was odd that they charged me $90 before the service took place but let it slide. One "Nicole" came to my house and clean she was dressed very unprofessional and appeared under the influence of marijuana...

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Reliability
1.4 (64 reviews)
1.2 (66 reviews)
Reviewer's quote

Carlsbad California. Quoted me one price on phone $59 for sanitize and steam one bedroom. Tech would quote me to steam clean a marble tile bathroom about 4 x4 We have no pets, no stains, room an occasional guest room. Techs arrived and would only shampoo for $64. They quoted a minimum of $700 to a...

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Website and "tidy concierge email service" provide very limited access to resolve problems. Company has a policy of charging credit cards in advance for services and will not reverse over charges or charges in error. I keep getting the same email loop. quite frustrating. I'm only out $122 dollars...

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Price Affordability
1.5 (60 reviews)
1.8 (60 reviews)
Reviewer's quote

...He let us know up front what our “out the door” price would be. The house smells like a fresh citrus field! Couldn’t be happier..

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A previous housekeeper had been a no-show, told Tidy I had canceled. I told Tidy that I had not canceled the cleaning and they emailed me to say they would refund the cancellation fee. They never refunded the cancellation fee.This month, four different housekeepers canceled my cleanings for a...

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We Clean Carpet of Minneapolis and Tidy Pros and Cons

Pros
  • Thought the guy and his wife were decent enough
  • Technician was nice
  • Less than zero
  • Nice marketing
  • No pros
  • User friendly app
Cons
  • Sloppy workmanship
  • Quality of service and price
  • Price quoted when appt made was not what was charged
  • Unauthorized charges
  • Quality of work - specific areas of emphasis
  • That they did not do what they said they would do

We Clean Carpet of Minneapolis and Tidy Most Positive Reviews

Top rated reviews
5

Wow what a great company i had the best tech ever jason was his name and had a helper did everthing i asked than he...

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5

There were a list of things that I needed and I accept the terms & conditions.

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5

The Truck 3 came out give me the proper quote on my carpets after looking at them and they look so good like brand new...

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3.8

I need confirmation about my cleaning tomorrow September 29 2018 @8:00 am at 2839 west esperanza Drive Rialto Calif...

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We Clean Carpet of Minneapolis and Tidy Most Critical Reviews

Lowest rated reviews
1

I am a business man in the service industry for 35 years...

First the tech was late and he told my why...He was hung ov...

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1

I just checked my credit card statement and found GoTidy charging me for cleanings that were not performed, charging an...

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1

I WAS TO HAVE MY CARPETS DOWN THE SAME DAY AND TIME AS THE GUY WHO JUST COMPLAINED, I NEVER GOT A CALL SO I LEFT I HAD...

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1

I am beginning to think that this is not a real service but some sort of sham. I have had multiple horrible experiences...

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We Clean Carpet of Minneapolis and Tidy Latest Reviews

Recent published reviews
1

On the phine I was quoted $189 but in person my bill came out to be $275. They make you pay BEFORE the job is done...

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No votes

Promised discount charged 57.00
Requesting refund. No call no show

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1

Carlsbad California. Quoted me one price on phone $59 for sanitize and steam one bedroom. Tech would quote me to steam...

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1.6

I have a small apartment. Was excited about this cleaning company but did think it was odd that they charged me $90...

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We Clean Carpet of Minneapolis and Tidy Products and Services

Most reviewed product and services
  • We Clean Carpet Of Minneapolis Carpet Cleaning Service (52 reviews)
  • We Clean Carpet Of Minneapolis Cleaning Service (34 reviews)
  • We Clean Carpet Of Minneapolis Customer Care (16 reviews)
  • Tidy Customer Care (39 reviews)
  • Tidy House Cleaning Service (30 reviews)
  • Tidy Cleaning Service (27 reviews)