PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about We Clean Carpet of Minneapolis and Tidy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

We Clean Carpet of Minneapolis
Tidy

We Clean Carpet of Minneapolis and Tidy Overview

Total reviews
137
142
Company responses
0
0
Issues resolved
1
1

Tidy was first mentioned on PissedConsumer on Nov 17, 2015 and since then this brand received 142 reviews. It is 5 reviews more than We Clean Carpet of Minneapolis received since Dec 11, 2012. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with We Clean Carpet of Minneapolis customer support team and Tidy customer service.

We Clean Carpet of Minneapolis and Tidy Consumer Ratings

Rank
68 out of 717 in Cleaning Services category
76 out of 717 in Cleaning Services category
Customer service
45 in category
49 in category
Staff
51 in category
46 in category
Product or Service Quality
46 in category
50 in category

According to consumer ratings and reviews, We Clean Carpet of Minneapolis ranks 8 points higher in the Cleaning Services category than Tidy. People gave We Clean Carpet of Minneapolis 1.4 stars for Customer service criterion in Cleaning Services category and it is 104 points higher than the worst rated brand in this category. At the same time, Tidy was rated 1.2 stars for Customer service criterion in this category and it is 100 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Tidy has a higher rating than We Clean Carpet of Minneapolis. Regarding Product or Service Quality criterion, consumers gave We Clean Carpet of Minneapolis 1.3 stars and it is 69% greater than other in category. Tidy however was rated 1.2 stars and it is 66% greater than other in category.

We Clean Carpet of Minneapolis and Tidy Rating Details

Customer service
1.4 (73 reviews)
1.2 (66 reviews)
Reviewer's quote

...DO NOT ALLOW THESE PEOPLE TO CLEAN YOUR CARPET!! The customer service is horrible and the quality of work is horrible!!!!!..

LaQuita S

Also, customer service is horrible - did not respond to text or email inquiry promptly enough to resolve problem as it was happening, then did not respond promptly or sometimes at all in the attempt to resolve the issue afterwards. They refused to give a refund or credit or take responsibility -...

james w
Staff
1.4 (70 reviews)
1.5 (56 reviews)
Reviewer's quote

On the phine I was quoted $189 but in person my bill came out to be $275. They make you pay BEFORE the job is done which is SHADY! Oh but then comes the ILLEGAL PART. You think you're just signing your name on their electronic pad to approve your debit card transaction but no, they use that...

Julie H

Paid $75 for a Tidy cleaning staff to do almost nothing for 2. 5 hours...

PissedConsumer1031959
Product or Service Quality
1.3 (70 reviews)
1.2 (57 reviews)
Reviewer's quote

When we did not want any service they insisted that they were due a service call!! They obviously low ball and then try to upsell all the ads ons like “sanitize” “ deodorize “. Ridiculous. Don’t they realize new carpet and tile would be less? Or maybe they think we’re just that stupid we will...

PissedConsumer1550738

You name the problems, Ive had it with this company! -Last minutes no-shows on multiple occasions -No response from the customer service for days -Horrible cleaning experience from a housekeep who just wanted to *** about the company - Problems with their interface -Zero apologies Oh and a $15...

PissedConsumer1727288

We Clean Carpet of Minneapolis and Tidy Pros and Cons

Pros
  • Thought the guy and his wife were decent enough
  • Technician was nice
  • Less than zero
  • Nice marketing
  • No pros
  • Variety of services
Cons
  • Sloppy workmanship
  • Quality of service and price
  • Price quoted when appt made was not what was charged
  • Unauthorized charges
  • Quality of work - specific areas of emphasis
  • That they did not do what they said they would do

We Clean Carpet of Minneapolis and Tidy Most Positive Reviews

Top rated reviews
5

Wow what a great company i had the best tech ever jason was his name and had a helper did everthing i asked than he...

5

There were a list of things that I needed and I accept the terms & conditions.

We Clean Carpet of Minneapolis and Tidy Most Critical Reviews

Lowest rated reviews
1

I am a business man in the service industry for 35 years...

First the tech was late and he told my why...He was hung ov...

1

I just checked my credit card statement and found GoTidy charging me for cleanings that were not performed, charging an...

We Clean Carpet of Minneapolis and Tidy Latest Reviews

Recent published reviews
1

On the phine I was quoted $189 but in person my bill came out to be $275. They make you pay BEFORE the job is done...

Read all 137 reviews
1

The communication system with the cleaner did not work, and they won't give me a refund or credit or take...

Read all 142 reviews

We Clean Carpet of Minneapolis and Tidy Products and Services

Most reviewed product and services
  • We Clean Carpet Of Minneapolis Carpet Cleaning Service (52 reviews)
  • We Clean Carpet Of Minneapolis Cleaning Service (34 reviews)
  • We Clean Carpet Of Minneapolis Customer Care (16 reviews)
  • Tidy Customer Care (36 reviews)
  • Tidy House Cleaning Service (27 reviews)
  • Tidy Cleaning Service (24 reviews)