PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Tickets Center and Vivid Seats as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Tickets Center
Vivid Seats

Tickets Center and Vivid Seats Overview

Total reviews
172
1594
Company responses
0
0
Issues resolved
1
28

Tickets Center and Vivid Seats Consumer Ratings

Rank
48 out of 203 in Tickets category
23 out of 203 in Tickets category
Customer service
No votes
20 in category
Exchange, Refund and Cancellation Policy
No votes
17 in category
Price Affordability
No votes
26 in category
Value for money
No votes
22 in category

Tickets Center and Vivid Seats Rating Details

Customer service
No votes
1.2 (899 reviews)
Reviewer's quote

...CUSTOMER SERVICE HANGS UP ON YOU WHEN ASKED WHY YOU WONT BE GIVEN $$$$ BACK!..

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It is IMPOSSIBLE to speak to a live person when you call the customer service number. The "live Chat" is not a person and it is useless as well..

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Exchange, Refund and Cancellation Policy
No votes
1.1 (820 reviews)
Reviewer's quote

...I WANT A REFUND!!!!!!!! Discover denied by dispute even though this scam company lied to them about 1. they sent the tickets and 2. the game will be rescheduled...

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Event keeps rescheduling I want a refund..

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Price Affordability
No votes
1.4 (753 reviews)
Reviewer's quote

...They triple the price of tickets. Use a site that looks like the venues site. Then rip you off by tripling the price and then buying the tickets with your money and then keeping a 200% markup for doing nothing...

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...Now I get an email offering store credit for $441, which is less than the price of the tickets! I don't want store credit because I will never EVER use this service again. RUDE staff and *** emails back and forth..

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Value for money
No votes
1.3 (630 reviews)
Reviewer's quote

No money back and its 5 months..

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...I will get my money back with an Attorney which i have in the family,But why go thru all this crazy crap!..

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Tickets Center and Vivid Seats Pros and Cons

Pros
  • Getting screwed like a chihuahua in heat
  • Scalpers show cancelled no refund
  • No pros extreme cons
  • Zero things
  • It was easy to purchase tickets
  • Availability of tickets
Cons
  • Scam company with deceptive pricing on website
  • Being scammed super overpriced tickets
  • Your deceptive practices
  • Customer service
  • Misrepresentation of sale
  • Refund policy

Tickets Center and Vivid Seats Most Positive Reviews

Top rated reviews
5

I was able to reach the company via email and they did refund to my account the full amount of the cancelled...

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5

The $90 fee was added after the was completed.

Its showed the total amount but who doubles checks the math of mutiple...

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No votes
5

Vivid Seats, thank you for your speedy response to my issue. I recognize how your company went above and beyond to...

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Tickets Center and Vivid Seats Most Critical Reviews

Lowest rated reviews
1

THESE PEOPLE ARE RIP OFF PEOPLE. DO NOT PURCHASE ANYTHING FROM THEM.
CIRCULATE THIS SO EVERYONE KNOWS.
They are a thi...

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1

I was ordering tickets and looked at the description online of what I was purchasing. Later I could not find the...

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1

After being directed to this site (tickets-center.com) from the organizer itself (oddball comedy festival), I was led...

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1

We purchased last minute tickets to Pitbull at Staples Center. We received an email confirmation and since the concert...

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Tickets Center and Vivid Seats Latest Reviews

Recent published reviews
1

Yankees v Cubs tickets were a Christmas gift for Son and family. Covid 19 required game cancelled. So now I have a...

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3.2

Event keeps rescheduling I want a refund

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1

The Jojo sea wall concert that my daughter wanted to go to got canceled. We want the refund. We called customer service...

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No votes

I am a small tour company. We had purchased seats for our
clients to the April 25th, 2020 Grand Ole Opry performance. Due...

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Tickets Center and Vivid Seats Products and Services

Most reviewed product and services
  • Tickets Center Concert Ticket (23 reviews)
  • Tickets Center Customer Care (11 reviews)
  • Tickets Center Website (10 reviews)
  • Vivid Seats Concert Ticket (208 reviews)
  • Vivid Seats Customer Care (130 reviews)
  • Vivid Seats Event Ticket (81 reviews)