Vivid Seats vs Ticketmaster
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Vivid Seats and Ticketmaster as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Vivid Seats and Ticketmaster Overview
Vivid Seats was first mentioned on PissedConsumer on Aug 20, 2011 and since then this brand received 1460 reviews. It is 1221 reviews more than Ticketmaster received since Dec 26, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Vivid Seats customer support team than with Ticketmaster customer service.
Vivid Seats and Ticketmaster Consumer Ratings
According to consumer ratings and reviews, Ticketmaster ranks 1 points higher in the Tickets category than Vivid Seats. People gave Vivid Seats 1.2 stars for Customer service criterion in Tickets category and it is 53 points higher than the worst rated brand in this category. At the same time, Ticketmaster was rated 1.2 stars for Customer service criterion in this category and it is 48 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Vivid Seats has a higher rating than Ticketmaster. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave Vivid Seats 1.1 stars and it is 82% greater than other in category. Ticketmaster however was rated 1.2 stars and it is 83% greater than other in category.
Vivid Seats and Ticketmaster Rating Details
Vivid Seats and Ticketmaster Pros and Cons
- Zero things
- Availability of tickets
- One of the agents was very helpful
- Going to concerts and having access to map view of tickets
- Yes i did get the tickets i ordered
- Lawsuit
- Customer service
- Misrepresentation of sale
- Refund policy
- Customer service
- Not taking responsibility
- Shifting blame
Vivid Seats and Ticketmaster Most Positive Reviews
Vivid Seats and Ticketmaster Most Critical Reviews
Vivid Seats and Ticketmaster Latest Reviews
Vivid Seats and Ticketmaster Products and Services
- Vivid Seats Concert Ticket (184 reviews)
- Vivid Seats Customer Care (126 reviews)
- Vivid Seats Event Ticket (79 reviews)
- Ticketmaster Concert Ticket (40 reviews)
- Ticketmaster Customer Care (24 reviews)
- Ticketmaster Event Ticket (18 reviews)
How would you compare Vivid Seats vs Ticketmaster?
They're probably owned by the same company because when I had trouble with my tickets for Bob Seger other people had Ticketmaster tickets with the same problem I did not get in to see concert
Ticketmaster was great and far less expensive than Vivid Seats. I lost nearly $300 from Vivid Seats and they expressed no interest in making it right. I'll use Ticketmaster from now on.
I went to blue October concert and there were tickets available for 27 dollars at the door. So disappointed with vivid seats I would have used Ticketmaster over vivid seats anytime yet I did not know where the location of the concert was.