Vivid Seats vs Ticketmaster
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Vivid Seats
Ticketmaster
A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Vivid Seats
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- 28 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 1434 TOTAL REVIEWS
Rank
21 out of 267
in Tickets category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS925
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SUCCESSFUL32%
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AVG CALL DURATION04:17
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ISSUES RESOLVED10%
Top Products and Services
Ticketmaster
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- 3 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 224 TOTAL REVIEWS
Rank
19 out of 267
in Tickets category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS108
-
SUCCESSFUL8%
-
AVG CALL DURATION05:34
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ISSUES RESOLVED2%
Top Products and Services
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Top Rated Vivid Seats Reviews
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Vivid Seats - Service fee charges
On the 14 of August I purchased 4 tickets to a San francisco giants st louis cardinal game at att park. The price for each ticket was 50.00. I went...
Vivid Seats - Beaware of service fees!!!!
Purchased tickets for the Monster Tour at $130 each, said service fees will be 14 percent. I went through the process quickly, without carefully readi...
Vivid Seats - Absolute Fraud - Fake Tickets
Lebron James and the Cavs came to Cincy last Wednesday night 10/15/14. I would have gotten tickets earlier but my son was supposed to have a soccer g...
Vivid Seats - Buyer Beware
10 days before Phantom, I searched online for (2) tickets. Of course, Vivid Seats popped up in the search results. I had not used them before so I tho...
Top Rated Ticketmaster Reviews
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Ticketmaster - I hope ticket sales are eventually taken away from you
I spent a fortune last year on international phone calls asking where my reputation packages were after I bought 2 VIP tickets for my girlfriends birt...
Ticketmaster - Ticket resale
I purchased two sets of tickets for a concert due to the details not being fully disclosed or clear as to what is include in the tickets. I ordered VI...
Ticketmaster - WORST CUSTOMER SERVICE EVER!
My fiancé and I decided to attend a football game last minute and was able to purchase two resale tickets through Ticketmaster. We decided to split up...
Ticketmaster - Transfer of Tickets but not the Parking pass
I purchased 4 tickets and 2 parking passes to a concert, months ago. Near the concert date, I go into the application and there is a transfer button....
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How would you compare Vivid Seats vs Ticketmaster?
They're probably owned by the same company because when I had trouble with my tickets for Bob Seger other people had Ticketmaster tickets with the same problem I did not get in to see concert
Ticketmaster was great and far less expensive than Vivid Seats. I lost nearly $300 from Vivid Seats and they expressed no interest in making it right. I'll use Ticketmaster from now on.
I went to blue October concert and there were tickets available for 27 dollars at the door. So disappointed with vivid seats I would have used Ticketmaster over vivid seats anytime yet I did not know where the location of the concert was.