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Ticketmaster

1.4
?

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  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 185 TOTAL REVIEWS
Rank
16 out of 241
in Tickets category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Price Affordability
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    10
  • SUCCESSFUL
    90%
  • AVG CALL DURATION
    05:34
  • ISSUES RESOLVED
    0%
Top Products and Services
1.4
32 reviews
1.2
16 reviews
1
15 reviews

Vivid Seats

1.4
?

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  • 26 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1267 TOTAL REVIEWS
Rank
18 out of 241
in Tickets category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Price Affordability
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    239
  • SUCCESSFUL
    95%
  • AVG CALL DURATION
    04:15
  • ISSUES RESOLVED
    10%
Top Products and Services
1.2
150 reviews
1.3
117 reviews
1.4
73 reviews

How do you compare Ticketmaster vs Vivid Seats?

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Anonymous
#1504331

Ticketmaster was great and far less expensive than Vivid Seats. I lost nearly $300 from Vivid Seats and they expressed no interest in making it right. I'll use Ticketmaster from now on.

Iseeabug49
#1328912

I went to blue October concert and there were tickets available for 27 dollars at the door. So disappointed with vivid seats I would have used Ticketmaster over vivid seats anytime yet I did not know where the location of the concert was.

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