Start a new comparison
Delete

Ticketmaster

Tickets
  • 3 ISSUES RESOLVED
  • 117 TOTAL REVIEWS
  • $11.4K CLAIMED LOSSES
  • $299 AVERAGE LOSS
1.5
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Lawsuit 2
  • Going to concerts and having access to map view of tickets 1
  • When the show was over leaving was easy 1
  • Joshua 1

Customers don't like

  • Customer service10
  • Not taking responsibility7
  • Policy4
  • Taking too much money4
  • Shifting blame4
Delete

Vivid Seats

Tickets
  • 19 ISSUES RESOLVED
  • 801 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $612 AVERAGE LOSS
1.5
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • One of the agents was very helpful 5
  • It was easy to purchase tickets 5
  • Availability of tickets 4
  • Ease of use 4
  • Seating options 3

Customers don't like

  • Misrepresentation of sale44
  • Customer service41
  • Refund policy34
  • Hidden fees28
  • Service26
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Add your nickname and location
Terms of Service
Post Comment
Cancel
Be first to start a discussion.