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Ticketmaster

1.3
?

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  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 200 TOTAL REVIEWS
Rank
28 out of 258
in Tickets category
Rating Details
Website
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    12
  • SUCCESSFUL
    75%
  • AVG CALL DURATION
    05:34
  • ISSUES RESOLVED
    0%
Top Products and Services
1.4
36 reviews
1.2
19 reviews
1
15 reviews

Vivid Seats

1.4
?

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  • 27 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1341 TOTAL REVIEWS
Rank
19 out of 258
in Tickets category
Rating Details
Website
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    516
  • SUCCESSFUL
    57%
  • AVG CALL DURATION
    04:19
  • ISSUES RESOLVED
    11%
Top Products and Services
1.2
160 reviews
1.3
121 reviews
1.4
76 reviews

How would you compare Ticketmaster vs Vivid Seats?

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Anonymous
#1661945

They're probably owned by the same company because when I had trouble with my tickets for Bob Seger other people had Ticketmaster tickets with the same problem I did not get in to see concert

Anonymous
#1504331

Ticketmaster was great and far less expensive than Vivid Seats. I lost nearly $300 from Vivid Seats and they expressed no interest in making it right. I'll use Ticketmaster from now on.

Iseeabug49
#1328912

I went to blue October concert and there were tickets available for 27 dollars at the door. So disappointed with vivid seats I would have used Ticketmaster over vivid seats anytime yet I did not know where the location of the concert was.

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