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  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 176 TOTAL REVIEWS
Rank
17 out of 156
in Tickets category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Price Affordability
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    9
  • SUCCESSFUL
    89%
  • AVG CALL DURATION
    05:43
  • ISSUES RESOLVED
    0%
Top Products and Services
1.6
29 reviews
1
15 reviews
1
13 reviews
  • 26 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1216 TOTAL REVIEWS
Rank
19 out of 156
in Tickets category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Price Affordability
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    150
  • SUCCESSFUL
    93%
  • AVG CALL DURATION
    03:45
  • ISSUES RESOLVED
    3%
Top Products and Services
1.3
130 reviews
1.3
96 reviews
1.4
67 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare Ticketmaster vs Vivid Seats?

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Anonymous
#1504331

Ticketmaster was great and far less expensive than Vivid Seats. I lost nearly $300 from Vivid Seats and they expressed no interest in making it right. I'll use Ticketmaster from now on.

Iseeabug49
#1328912

I went to blue October concert and there were tickets available for 27 dollars at the door. So disappointed with vivid seats I would have used Ticketmaster over vivid seats anytime yet I did not know where the location of the concert was.

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