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Viagogo
Ticketmaster

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Viagogo

Viagogo

1.4
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 903 TOTAL REVIEWS
Rank
22 out of 266
in Tickets category
Rating Details
Customer service
Website
Price Affordability
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    4034
  • SUCCESSFUL
    66%
  • AVG CALL DURATION
    02:01
  • ISSUES RESOLVED
    5%
Top Products and Services
1.3
152 reviews
1.1
107 reviews
1.6
67 reviews
Ticketmaster

Ticketmaster

1.4
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 210 TOTAL REVIEWS
Rank
19 out of 266
in Tickets category
Rating Details
Customer service
Website
Price Affordability
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    34
  • SUCCESSFUL
    26%
  • AVG CALL DURATION
    05:34
  • ISSUES RESOLVED
    0%
Top Products and Services
1.7
38 reviews
1.1
22 reviews
1
16 reviews

How would you compare Viagogo vs Ticketmaster?

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Anonymous
#1735473
Customer service
Viagogo is a rip off !!! Stay away...

they don’t answer phone...

Product or Service Quality
Viagogo .. sucks and there is no service...
Anonymous
#1682483

at least ticket master are able to be contacted by phone aND can speak to a human not have email them to get a answer plus the is less risk of being scammed

Anonymous
#1363902

Pretty *** They do not advise that the cannot deliver to PO Boxes and the website allows them as delivery addresses. Then you have to wait for FedEx to fail to deliver and the tickets to go somewhere for Viagogo to contact you with another delivery address. Then they sit on the tickets and don't tell you when they will send them even though they have them in hand.

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