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Ticketmaster

1.4
?

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  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 197 TOTAL REVIEWS
Rank
18 out of 254
in Tickets category
Rating Details
Website
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    11
  • SUCCESSFUL
    82%
  • AVG CALL DURATION
    05:34
  • ISSUES RESOLVED
    0%
Top Products and Services
1.4
36 reviews
1.2
19 reviews
1
15 reviews

Viagogo

1.4
?

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  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 729 TOTAL REVIEWS
Rank
21 out of 254
in Tickets category
Rating Details
Website
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    3314
  • SUCCESSFUL
    80%
  • AVG CALL DURATION
    02:01
  • ISSUES RESOLVED
    5%
Top Products and Services
1.1
104 reviews
1.4
92 reviews
1.6
66 reviews

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Anonymous
#1682483

at least ticket master are able to be contacted by phone aND can speak to a human not have email them to get a answer plus the is less risk of being scammed

Anonymous
#1363902

Pretty *** They do not advise that the cannot deliver to PO Boxes and the website allows them as delivery addresses. Then you have to wait for FedEx to fail to deliver and the tickets to go somewhere for Viagogo to contact you with another delivery address. Then they sit on the tickets and don't tell you when they will send them even though they have them in hand.

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