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  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 175 TOTAL REVIEWS
Rank
17 out of 156
in Tickets category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Price Affordability
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    8
  • SUCCESSFUL
    88%
  • AVG CALL DURATION
    06:28
  • ISSUES RESOLVED
    0%
Top Products and Services
1.6
29 reviews
1
15 reviews
1
13 reviews
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 501 TOTAL REVIEWS
Rank
20 out of 156
in Tickets category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Price Affordability
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    2235
  • SUCCESSFUL
    92%
  • AVG CALL DURATION
    02:00
  • ISSUES RESOLVED
    2%
Top Products and Services
1.1
47 reviews
1.3
41 reviews
1.4
31 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare Ticketmaster vs Viagogo?

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Anonymous
#1363902

Pretty crappy. They do not advise that the cannot deliver to PO Boxes and the website allows them as delivery addresses.

Then you have to wait for FedEx to fail to deliver and the tickets to go somewhere for Viagogo to contact you with another delivery address. Then they sit on the tickets and don't tell you when they will send them even though they have them in hand.

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