Ticketmaster vs Viagogo

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Ticketmaster

Tickets
  • 3 ISSUES RESOLVED
  • 113 TOTAL REVIEWS
  • $10.7K CLAIMED LOSSES
  • $297 AVERAGE LOSS
1.5
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Lawsuit 2
  • Joshua 1
  • When the show was over leaving was easy 1
  • Tv exposure 1

Customers don't like

  • Customer service9
  • Not taking responsibility8
  • Policy4
  • Taking too much money4
  • Shifting blame4

Products by Ticketmaster

No items

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Viagogo

Tickets
  • 2 ISSUES RESOLVED
  • 108 TOTAL REVIEWS
  • $29.5K CLAIMED LOSSES
  • $703 AVERAGE LOSS
1.4
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Idea of getting a ticket from them 3
  • Easy website 2
  • Looked like respectable site 2

Customers don't like

  • I have fallen into a scam12
  • No customer service7
  • No receiving what i ordered5
  • Customer service4
  • Gettig the wrong tickets4

Products by Viagogo

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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