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Ticketmaster

Tickets
  • 3 ISSUES RESOLVED
  • 117 TOTAL REVIEWS
  • $11.4K CLAIMED LOSSES
  • $299 AVERAGE LOSS
1.5
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Lawsuit 2
  • Going to concerts and having access to map view of tickets 1
  • Joshua 1
  • Tv exposure 1
  • When the show was over leaving was easy 1

Customers don't like

  • Customer service10
  • Not taking responsibility8
  • Policy4
  • Taking too much money4
  • Shifting blame4
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Viagogo

Tickets
  • 2 ISSUES RESOLVED
  • 138 TOTAL REVIEWS
  • $38.6K CLAIMED LOSSES
  • $666 AVERAGE LOSS
1.4
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Idea of getting a ticket from them 3
  • Easy website 2
  • Looked like respectable site 2
  • Was lead to believe they had the last 22 tickets 2
  • Website flow is perfect and words fine 1

Customers don't like

  • I have fallen into a scam14
  • No customer service7
  • Customer service6
  • Paying overinflated prices6
  • Have no customer service email of phone number6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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