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Ticketmaster

1.4
?

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  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 182 TOTAL REVIEWS
Rank
17 out of 239
in Tickets category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    10
  • SUCCESSFUL
    90%
  • AVG CALL DURATION
    05:34
  • ISSUES RESOLVED
    0%
Top Products and Services
1.4
31 reviews
1.2
15 reviews
1
15 reviews

Viagogo

1.4
?

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  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 572 TOTAL REVIEWS
Rank
20 out of 239
in Tickets category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    2498
  • SUCCESSFUL
    92%
  • AVG CALL DURATION
    02:01
  • ISSUES RESOLVED
    5%
Top Products and Services
1.1
83 reviews
1.2
60 reviews
1.6
49 reviews

How do you compare Ticketmaster vs Viagogo?

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Anonymous
#1363902

Pretty crappy. They do not advise that the cannot deliver to PO Boxes and the website allows them as delivery addresses.

Then you have to wait for FedEx to fail to deliver and the tickets to go somewhere for Viagogo to contact you with another delivery address. Then they sit on the tickets and don't tell you when they will send them even though they have them in hand.

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