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Ticketmaster

Tickets
  • 3 ISSUES RESOLVED
  • 137 TOTAL REVIEWS
  • $18.3K CLAIMED LOSSES
  • $373 AVERAGE LOSS
1.5
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Not sure 2
  • Lawsuit 2
  • Tv exposure 1
  • Yes i did get the tickets i ordered 1
  • When the show was over leaving was easy 1

Customers don't like

  • Not taking responsibility5
  • Customer service4
  • Shifting blame3
  • Policy2
  • Taking too much money2
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Viagogo

Tickets
  • 2 ISSUES RESOLVED
  • 201 TOTAL REVIEWS
  • $48K CLAIMED LOSSES
  • $648 AVERAGE LOSS
1.4
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Idea of getting a ticket from them 4
  • Ease of use to buying tickets 4
  • Easy website 3
  • Looked like respectable site 3
  • Website flow is perfect and words fine 1

Customers don't like

  • I have fallen into a scam4
  • Customer support preprepared answers3
  • Porr service and failure to keep the money back guarantee3
  • Rip off fees2
  • Service fee and potential abuse of young buyers2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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