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Ticketmaster

Tickets
  • 3 ISSUES RESOLVED
  • 138 TOTAL REVIEWS
  • $18.4K CLAIMED LOSSES
  • $368 AVERAGE LOSS
1.5
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Not sure 2
  • Lawsuit 2
  • Tv exposure 1
  • Yes i did get the tickets i ordered 1
  • When the show was over leaving was easy 1

Customers don't like

  • Not taking responsibility5
  • Customer service4
  • Shifting blame3
  • Policy2
  • Taking too much money2
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Viagogo Uk

Tickets
  • 0 ISSUES RESOLVED
  • 72 TOTAL REVIEWS
  • $16.3K CLAIMED LOSSES
  • $441 AVERAGE LOSS
1.2
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Nervous about getting my tickets 2
  • Setting up the sale was fairly simple 1
  • Was lead to believe they had the last 22 tickets 1

Customers don't like

  • Fraudulent4
  • Paying overinflated prices3
  • No help whatsoever2
  • Scams you into buying expensive tickets plus extra costs2
  • Punished for situation out of control2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1341445

I haven't dealt with Ticketmaster before so I cannot make a comparison between the 2 companies at this stage..I know one thing though I will never have anything to do with Viagogo ever again.

They left a big enough sour taste in my mouth and I won't be conned by them ever again. Once is enough for me. I have a message for Viagogo and their staff. If I was unlucky enough to be employed by Viagogo I would be too ashamed to own up to anyone I knew because its not something you would be proud of!!

I would rather be broke than work for a company that I knew was a "Horrific Scam Scalping Company" taking money from innocent people who don't deserve to be ripped off like this. I am sure that they wouldn't appreciate someone doing the same to them. How the right authorities in Australia can stand by and watch this company take us for a ride and the massive amount of people affected by them and yet the company is still operating everyday. I am appalled by this and if Ticketmaster company does the same as Viagogo they should be shamed into closing down with Viagogo and all the customers reimbursed what is owed to them.

Would like to hear from others who are in the same boat and if they have any good advice in handling this situation.Can someone please do the right thing and put a stop to this happening again!