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Ticketmaster

Tickets
  • 3 ISSUES RESOLVED
  • 136 TOTAL REVIEWS
  • $17.3K CLAIMED LOSSES
  • $360 AVERAGE LOSS
1.5
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Not sure 2
  • Lawsuit 2
  • Tv exposure 1
  • Yes i did get the tickets i ordered 1
  • When the show was over leaving was easy 1

Customers don't like

  • Not taking responsibility5
  • Customer service3
  • Shifting blame3
  • Policy2
  • Taking too much money2
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Viagogo Uk

Tickets
  • 0 ISSUES RESOLVED
  • 71 TOTAL REVIEWS
  • $15.9K CLAIMED LOSSES
  • $441 AVERAGE LOSS
1.2
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Nervous about getting my tickets 2
  • Setting up the sale was fairly simple 1
  • Was lead to believe they had the last 22 tickets 1

Customers don't like

  • Fraudulent4
  • Paying overinflated prices3
  • No help whatsoever2
  • Scams you into buying expensive tickets plus extra costs2
  • Punished for situation out of control2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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