Ticketmaster vs Tickets Center: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ticketmaster and Tickets Center as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Start a new comparison

Ticketmaster

1.4

Tickets Center

1.1

Ticketmaster

Tickets Center

Ticketmaster and Tickets Center Overview

Total reviews

235

126

Company responses

Issues resolved

Ticketmaster was first mentioned on PissedConsumer on Dec 26, 2007 and since then this brand received 235 reviews. It is 109 reviews more than Tickets Center received since Oct 8, 2011. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Ticketmaster customer support team and Tickets Center customer service.

Ticketmaster and Tickets Center Consumer Ratings

Rank

19 out of 270 in Tickets category

46 out of 270 in Tickets category

Customer service

22 in category

29 in category

Website

29 in category

37 in category

Exchange, Refund and Cancellation Policy

12 in category

19 in category

According to consumer ratings and reviews, Ticketmaster ranks 27 points higher in the Tickets category than Tickets Center. People gave Ticketmaster 1.2 stars for Customer service criterion in Tickets category and it is 47 points higher than the worst rated brand in this category. At the same time, Tickets Center was rated 1.1 stars for Customer service criterion in this category and it is 40 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Ticketmaster has a higher rating than Tickets Center. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave Ticketmaster 1.2 stars and it is 83% greater than other in category. Tickets Center however was rated 1.1 stars and it is 72% greater than other in category.

Ticketmaster and Tickets Center Rating Details

Customer service

1.2 (104 reviews)

1.1 (70 reviews)

Reviewer's quote

I had an early access verified fan password that was not working and none of the 3 customer service workers or one supervisor would not help me get the issues worked out. I was told by all of them that they could not help me and there was nothing they could do. I started trying to purchase tickets...

PissedConsumer1713434

...their crass idiot customer service agents who are simultaneously useless and cruel of course did nothing to help resolve..

Sarah K

Website

1.4 (101 reviews)

1.2 (68 reviews)

Reviewer's quote

...Why? Thieving TicketMaster wants on their website an additional $3. 55 per tix (x 4 = 14. 20) +$4...

David D

...I used ****** to find tickets for an upcoming event and was directed to the website for ticket-center. com, which appeared to be a retailer for the venue. I purchased two tickets on 07/28/2019 order number ********, for an event that does not occur until 08/14/2019...

James j

Exchange, Refund and Cancellation Policy

1.2 (96 reviews)

1.1 (68 reviews)

Reviewer's quote

...Was charged $10 each to exchange my 2 tickets. :wtf:..

Falicia

Stupid me, paid three times what tickets were worth. DONT USE THIS SITE.

David S