PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ticketmaster and Tickets Center as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ticketmaster
Tickets Center

Ticketmaster and Tickets Center Overview

Total reviews 371 174
Company responses 0 0
Issues resolved 3 1

Ticketmaster and Tickets Center Consumer Ratings

Rank
12 out of 205 in Tickets category
48 out of 205 in Tickets category
Customer service
No votes
32 in category
Website
No votes
40 in category
Exchange, Refund and Cancellation Policy
No votes
21 in category
Price Affordability
No votes
41 in category

Ticketmaster and Tickets Center Rating Details

Customer service
No votes
1.1 (100 reviews)
Reviewer's quote

...They make it impossible for you to get through to Customer Service. I contacted American Express. Faxed them ALL the supporting documentation...

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...CUSTOMER SERVICE HANGS UP ON YOU WHEN ASKED WHY YOU WONT BE GIVEN $$$$ BACK!..

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Website
No votes
1.1 (94 reviews)
Reviewer's quote

So I on 8/23/20 went on Ticketmasters website to look at any concerts that might be of interest (not that we are able to go these days anyway) and while on my account find out that I no longer have the Kenny Chesney tickets that they were refunded. The refund went to my friends card that was used...

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When he was routed to another website before getting his tickets, asking again for all his CC info, and notifying him his tickets may not be exactly in the locations he purchases, we Immediately knew we were being scammed. Called CC company IMMEDIATELY and filed a chargeback. Months later, they...

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Exchange, Refund and Cancellation Policy
No votes
1.1 (97 reviews)
Reviewer's quote

I am waiting for my refund on order # 46-23053/NY1 for 2 months now. Ticketmaster is stealing my refund of 208. 50...

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When the pre-season game was cancelled due to coronovirus-19 concerns, I was provided with an online store credit instead of a refund. Since I live out-of-state, a store credit is not an effective way for me to receive my refund. I called the Tickets Center and they told me their policy was to...

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Price Affordability
No votes
1.1 (93 reviews)
Reviewer's quote

Anyone who is a swifter will know that after being on International hold for 3hrs in a virtual queue, she finds out Ticketmaster have bumped the prices through the roof and the tickets are now too expensive. Excuse me??? That doesn’t include all the *** that buy tickets with absolutely zero...

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...They triple the price of tickets. Use a site that looks like the venues site. Then rip you off by tripling the price and then buying the tickets with your money and then keeping a 200% markup for doing nothing...

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Ticketmaster and Tickets Center Pros and Cons

Pros
  • Convenience of purchasing
  • No pros to doing business with ticketmaster
  • Going to concerts and having access to map view of tickets
  • Getting screwed like a chihuahua in heat
  • Scalpers show cancelled no refund
  • No pros extreme cons
Cons
  • Customer service
  • Shifting blame
  • Poor or limited customer service
  • Scam company with deceptive pricing on website
  • Being scammed super overpriced tickets
  • Your deceptive practices

Ticketmaster and Tickets Center Most Positive Reviews

Top rated reviews
5

Purchased Country Mega ticket in January (2015) for my daughter’s birthday. Ticketmaster collected my funds for the...

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5

I was able to reach the company via email and they did refund to my account the full amount of the cancelled...

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5

Hi,
My name is YANG SHU YAN and I am from China, and I have a big problem.
I'm afraid that the security information of my...

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No votes

Ticketmaster and Tickets Center Most Critical Reviews

Lowest rated reviews
1

I called to ask about a refund and was promptly hung up on when I asked for a supervisor. I call back and get...

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1

THESE PEOPLE ARE RIP OFF PEOPLE. DO NOT PURCHASE ANYTHING FROM THEM.
CIRCULATE THIS SO EVERYONE KNOWS.
They are a thi...

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1

My wife was purchasing a ticket for the Seattle Seahawks/Green Bay Packers game and faced deceptive marketing.
• On th...

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1

After being directed to this site (tickets-center.com) from the organizer itself (oddball comedy festival), I was led...

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Ticketmaster and Tickets Center Latest Reviews

Recent published reviews
No votes

I ordered some tickets for the NBA game in March (New York Knicks vs. Charlotte Hornets). I live in Denmark and was...

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1

A concert was cancelled - I received an email confirming a refund to my account with 2-3 weeks - the money was never...

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1

I am waiting for my refund on order # 46-23053/NY1 for 2 months now. Ticketmaster is stealing my refund of 208.50. I’ve...

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1

I live in Washington state; I planned to travel to Phoenix for a vacation. I purchased 3 tickets for an Arizona/Seattle...

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Ticketmaster and Tickets Center Products and Services

Most reviewed product and services
  • Ticketmaster Concert Ticket (59 reviews)
  • Ticketmaster Customer Care (31 reviews)
  • Ticketmaster Event Ticket (19 reviews)
  • Tickets Center Concert Ticket (24 reviews)
  • Tickets Center Customer Care (11 reviews)
  • Tickets Center Website (10 reviews)