Start a new comparison
Delete
  • 1 ISSUES RESOLVED
  • 276 TOTAL REVIEWS
  • $73.1K CLAIMED LOSSES
  • $664 AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Prompt delivery of my tickets 4
  • Undelayed service 2
  • I do not know yet 1
  • Xavier cowley 1
  • Money back 1

Customers don't like

  • Will not refund9
  • Overcharged8
  • Deceptive trade practices7
  • Over priced7
  • Hidden charges and us dollars7
Delete

Vivid Seats

Tickets
  • 23 ISSUES RESOLVED
  • 911 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $611 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • One of the agents was very helpful 6
  • Availability of tickets 6
  • It was easy to purchase tickets 6
  • Ease of website 4
  • Seating options 4

Customers don't like

  • Misrepresentation of sale45
  • Customer service44
  • Refund policy36
  • Hidden fees30
  • Service28
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.