Ticket Center vs Vivid Seats

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  • 0 ISSUES RESOLVED
  • 225 TOTAL REVIEWS
  • $67.5K CLAIMED LOSSES
  • $703 AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Prompt delivery of my tickets 3
  • I do not know yet 1
  • Money back 1
  • Undelayed service 1
  • Xavier cowley 1

Customers don't like

  • Will not refund8
  • Deceptive trade practices7
  • Overcharged7
  • Hidden charges6
  • Over priced6

Products by Ticket Center

No items

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Vivid Seats

Tickets
  • 19 ISSUES RESOLVED
  • 764 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $586 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • It was easy to purchase tickets 5
  • Ease of use 4
  • Ease of website 4
  • One of the agents was very helpful 4
  • Seating options 4

Customers don't like

  • Misrepresentation of sale44
  • Customer service42
  • Refund policy34
  • Hidden fees30
  • Service27

Products by Vivid Seats

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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