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  • 1 ISSUES RESOLVED
  • 352 TOTAL REVIEWS
  • $87.5K CLAIMED LOSSES
  • $629 AVERAGE LOSS
1.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Prompt delivery of my tickets 4
  • Undelayed service 2
  • Getting screwed like a chihuahua in heat 2
  • Xavier cowley 1
  • Money back 1

Customers don't like

  • Will not refund4
  • Scam of a company4
  • Overcharged4
  • Hidden charges and us dollars4
  • Deceptive trade practices4
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Vivid Seats

Tickets
  • 25 ISSUES RESOLVED
  • 1146 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $573 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Availability of tickets 7
  • One of the agents was very helpful 6
  • It was easy to purchase tickets 6
  • Seating options 4
  • Ease of website 4

Customers don't like

  • Customer service85
  • Misrepresentation of sale25
  • Refund policy24
  • Hidden fees17
  • Service12
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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