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  • 1 ISSUES RESOLVED
  • 332 TOTAL REVIEWS
  • $82.7K CLAIMED LOSSES
  • $626 AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Prompt delivery of my tickets 4
  • Undelayed service 2
  • Xavier cowley 1
  • Money back 1
  • Getting screwed like a chihuahua in heat 1

Customers don't like

  • Will not refund4
  • Scam of a company4
  • Overcharged4
  • Hidden charges and us dollars4
  • Deceptive trade practices4
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Viagogo

Tickets
  • 2 ISSUES RESOLVED
  • 235 TOTAL REVIEWS
  • $57.9K CLAIMED LOSSES
  • $682 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Ease of use to buying tickets 5
  • Idea of getting a ticket from them 4
  • Easy website 4
  • Looked like respectable site 3
  • That they had tickets we wanted 2

Customers don't like

  • Porr service and failure to keep the money back guarantee4
  • I have fallen into a scam4
  • Customer support preprepared answers3
  • Wrong tickets2
  • Tickets extremely overpriced2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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