Ticketmaster vs Ticket Center
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about Ticketmaster and Ticket Center as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Ticketmaster and Ticket Center Overview
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Total reviews |
380
|
397
|
|
Company responses |
0 |
0 |
|
Issues resolved |
3 |
1 |
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Ticketmaster and Ticket Center Consumer Ratings
Rank
12
out of 205 in Tickets category
39
out of 205 in Tickets category
Customer service
13
in category
26
in category
Website
22
in category
38
in category
Exchange, Refund and Cancellation Policy
9
in category
20
in category
Price Affordability
18
in category
38
in category
Ticketmaster and Ticket Center Rating Details
Reviewer's quote
...They make it impossible for you to get through to Customer Service. I contacted American Express. Faxed them ALL the supporting documentation...
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...I called customer service (had to go through Sales to get a live agent). They told me the seller had until midnight on the 13th to release them. THEN, if they don't, Ticket Center will send them to me on the 14th - day of the concert...
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Reviewer's quote
So I on 8/23/20 went on Ticketmasters website to look at any concerts that might be of interest (not that we are able to go these days anyway) and while on my account find out that I no longer have the Kenny Chesney tickets that they were refunded. The refund went to my friends card that was used...
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I purchased the tickets off the venue website and didn't even realize they had redirected me to a reseller - total scam to start out with. Now the concert is postponed to an unknown date and they wont give a refund even though the venue website ways refunds will be granted for 30 days from date of...
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Exchange, Refund and Cancellation Policy
Reviewer's quote
Ticketmaster claims they made a refund to a card ending in digits that are different from my card and the card I paid for the event. The amount is different as well. No way to contact them anymore through chat window or any other way..
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...2 months later i received a note that I would NOT be getting a refund per their policy but a CREDIT. I do not want the credit, just a full refund..
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Reviewer's quote
Anyone who is a swifter will know that after being on International hold for 3hrs in a virtual queue, she finds out Ticketmaster have bumped the prices through the roof and the tickets are now too expensive. Excuse me??? That doesn’t include all the *** that buy tickets with absolutely zero...
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...They cant pay back the ticket price and fees and only hope more people buy tickets in the future to fund the so called credits for cancelled events. Digest what Im saying here..
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Ticketmaster and Ticket Center Pros and Cons
Pros
- Convenience of purchasing
- No pros to doing business with ticketmaster
- Going to concerts and having access to map view of tickets
- Getting screwed like a chihuahua in heat
- Prompt delivery of my tickets
- Easy to order
Cons
- Customer service
- Poor or limited customer service
- Shifting blame
- Scam of a company
- Hidden charges and us dollars
- Hidden charges
Ticketmaster and Ticket Center Most Positive Reviews
Top rated reviews
Purchased Country Mega ticket in January (2015) for my daughter’s birthday. Ticketmaster collected my funds for the...
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I read all these reviews,and I clicked on tickets an it states plain as day what they are an extra fees if you buy...
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Hi,
My name is YANG SHU YAN and I am from China, and I have a big problem.
I'm afraid that the security information of my...
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I recently purchased 4 BEST AVAILABLE tickets for the Cinderella production in Hartford, Connecticut. Based upon a...
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Ticketmaster and Ticket Center Most Critical Reviews
Lowest rated reviews
I called to ask about a refund and was promptly hung up on when I asked for a supervisor. I call back and get...
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We bought tickets for frozen Disney on Ice, it looked like these tickets were for friday oct 16th 2014, but they were...
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My wife was purchasing a ticket for the Seattle Seahawks/Green Bay Packers game and faced deceptive marketing.
• On th...
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I purchased tickets through this web site based on their 125% guarantee. The delivery date was up to the day of the...
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Ticketmaster and Ticket Center Latest Reviews
Recent published reviews
No votes
I cant login to my old account because I changed my number and I dont have access to my old email. I need to speak with...
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I had purchased 2 tickets through this sham company for an event that was canceled on March 27. 2 months later i...
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My event was moved to a different day because the pandemic. My fiancé and I decided not to go because we have a infant...
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I bought 2 tix for Post Malone Concert that was cancelled due to COVID. That concert was cancelled a few days before...
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Ticketmaster and Ticket Center Products and Services
Most reviewed product and services
-
Ticketmaster Concert Ticket
(61 reviews)
-
Ticketmaster Customer Care
(31 reviews)
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Ticketmaster Event Ticket
(19 reviews)
-
Ticket Center Concert Ticket
(76 reviews)
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Ticket Center Event Ticket
(42 reviews)
-
Ticket Center Customer Care
(23 reviews)
How would you compare Ticketmaster vs Ticket Center?
Ticket center is 3rd party sells. rip off
Product or Service Quality
Pissed
I have something else to compare
Yes. Many concerts
I have purchased tickets with Ticketmaster for many many years and never once did I have a problem. Not once did I receive exactly what I ordered.
That is the reason we are so upset!! Tickets-center.com claims they UPGRADED our tickets but they obviously are not familiar with seating charts because they in FACT downgraded us. We orginally ordered section 101 which face value are approximately $165 (We paid $354 through them without realizing the actual Van Andel seat price) However, the tickets they sent us are selling for $95. How on earth can they claim they upgraded us?
And when did we ask for a change in our section? We didn't, their site allowed us to pick the EXACT section we wanted and there were good reasons why we chose the section we did. Upgrade!! what a bunch of ***.
They are a company that does not provide any live customer care, they emailed me back a scripted email and have never responded since. They don't care about the customers in any way shape or form. We will NEVER use tickets-center.com again I can promise you that. After 3 days of emailing them they do not even make one effort to respond or even try to rectify this situation.
They only care about raping customers and charging them 4 times ticket value. Unbelievable and a lesson hard learned after losing $750 and receiving some of the crappiest tickets ever!!!
My experience with Ticket Center has been poor. I paid for concerts almost 2 years ago for a concert that has postponed twice. Concert now rescheduled and I cannot get a refund