Ticket Center vs Ticketmaster
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Customers like
- Prompt delivery of my tickets 4
- Undelayed service 2
- I do not know yet 1
- Xavier cowley 1
- Money back 1
Customers don't like
- Deceptive trade practices4
- Hidden charges and us dollars4
- Overcharged4
- Scam of a company4
- Will not refund4
Products by Ticket Center
- Ticket Center Concert Ticket
- Ticket Center Event Ticket
- Ticket Center Customer Care
- Ticket Center Show Ticket
- Ticket Center Website
- Ticket Center Shipping Service
- Ticket Center Baseball Ticket
- Ticket Center Cirque Du Soleil Show Ticket
- Ticket Center Bob Seger Concert Ticket
- Ticket Center Football Ticket
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Customers like
- Not sure 2
- Lawsuit 2
- Tv exposure 1
- Yes i did get the tickets i ordered 1
- When the show was over leaving was easy 1
Customers don't like
- Not taking responsibility5
- Customer service3
- Shifting blame3
- Policy2
- Taking too much money2
Products by Ticketmaster
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Discussion
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I have purchased tickets with Ticketmaster for many many years and never once did I have a problem.Not once did I receive exactly what I ordered.
That is the reason we are so upset!! Tickets-center.com claims they UPGRADED our tickets but they obviously are not familiar with seating charts because they in FACT downgraded us. We orginally ordered section 101 which face value are approximately $165 (We paid $354 through them without realizing the actual Van Andel seat price) However, the tickets they sent us are selling for $95. How on earth can they claim they upgraded us?
And when did we ask for a change in our section? We didn't, their site allowed us to pick the EXACT section we wanted and there were good reasons why we chose the section we did. Upgrade!! what a bunch of ***.
They are a company that does not provide any live customer care, they emailed me back a scripted email and have never responded since. They don't care about the customers in any way shape or form. We will NEVER use tickets-center.com again I can promise you that. After 3 days of emailing them they do not even make one effort to respond or even try to rectify this situation.
They only care about raping customers and charging them 4 times ticket value.Unbelievable and a lesson hard learned after losing $750 and receiving some of the crappiest tickets ever!!!
My experience with Ticket Center has been poor. I paid for concerts almost 2 years ago for a concert that has postponed twice. Concert now rescheduled and I cannot get a refund