PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ticket Center and Ticketmaster as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ticket Center
Ticketmaster

Ticket Center and Ticketmaster Overview

Total reviews
396
378
Company responses
0
0
Issues resolved
1
3

Ticket Center and Ticketmaster Consumer Ratings

Rank
40 out of 203 in Tickets category
13 out of 203 in Tickets category
Customer service
No votes
13 in category
Exchange, Refund and Cancellation Policy
No votes
11 in category
Website
No votes
25 in category
Price Affordability
No votes
20 in category

Ticket Center and Ticketmaster Rating Details

Customer service
No votes
1.3 (157 reviews)
Reviewer's quote

...I called customer service (had to go through Sales to get a live agent). They told me the seller had until midnight on the 13th to release them. THEN, if they don't, Ticket Center will send them to me on the 14th - day of the concert...

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We are dealing with a serious Covid19 pandemic I process the transfer of tickets its even noted in the comments and refund just like the Ticketmaster customer service rep walk me explain 3 days after receiving the email about refund and now Ticketmaster refuses to issue me a refund. This is a crazy...

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Exchange, Refund and Cancellation Policy
No votes
1.3 (140 reviews)
Reviewer's quote

...Was notified I would get refund. Long overdue email said I would get a coupon not cash refund and it had to be used by expiration date. Tried calling to find out the expiration date and got a circular menu and no help...

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...I received an email stating the event was cancelled and I would be receiving a refund within 30 days. Today is the 30th day since the scheduled event and still no refund. I find Ticketmaster to be an unreputable ticket vendor and would not recommend purchasing tickets from this company...

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Website
No votes
1.6 (147 reviews)
Reviewer's quote

I purchased the tickets off the venue website and didn't even realize they had redirected me to a reseller - total scam to start out with. Now the concert is postponed to an unknown date and they wont give a refund even though the venue website ways refunds will be granted for 30 days from date of...

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Even thought the season has been cancelled, the TicketMaster website still indicates that the game has been postponed. Clearly the game was cancelled and will not be replayed. Is there any way to get a refund on these tickets? The website information is very confusing, not to mention extremely...

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Price Affordability
No votes
1.6 (129 reviews)
Reviewer's quote

...They cant pay back the ticket price and fees and only hope more people buy tickets in the future to fund the so called credits for cancelled events. Digest what Im saying here..

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Anyone who is a swifter will know that after being on International hold for 3hrs in a virtual queue, she finds out Ticketmaster have bumped the prices through the roof and the tickets are now too expensive. Excuse me??? That doesn’t include all the *** that buy tickets with absolutely zero...

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Ticket Center and Ticketmaster Pros and Cons

Pros
  • Getting screwed like a chihuahua in heat
  • Prompt delivery of my tickets
  • Easy to order
  • Convenience of purchasing
  • No pros to doing business with ticketmaster
  • Going to concerts and having access to map view of tickets
Cons
  • Scam of a company
  • Hidden charges and us dollars
  • Hidden charges
  • Customer service
  • Shifting blame
  • Poor or limited customer service

Ticket Center and Ticketmaster Most Positive Reviews

Top rated reviews
5

I read all these reviews,and I clicked on tickets an it states plain as day what they are an extra fees if you buy...

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5

Purchased Country Mega ticket in January (2015) for my daughter’s birthday. Ticketmaster collected my funds for the...

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5

I recently purchased 4 BEST AVAILABLE tickets for the Cinderella production in Hartford, Connecticut. Based upon a...

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5

Hi,
My name is YANG SHU YAN and I am from China, and I have a big problem.
I'm afraid that the security information of my...

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Ticket Center and Ticketmaster Most Critical Reviews

Lowest rated reviews
1

We bought tickets for frozen Disney on Ice, it looked like these tickets were for friday oct 16th 2014, but they were...

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1

I called to ask about a refund and was promptly hung up on when I asked for a supervisor. I call back and get...

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1

I purchased tickets through this web site based on their 125% guarantee. The delivery date was up to the day of the...

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1

My wife was purchasing a ticket for the Seattle Seahawks/Green Bay Packers game and faced deceptive marketing.
• On th...

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Ticket Center and Ticketmaster Latest Reviews

Recent published reviews
1

I bought 2 tix for Post Malone Concert that was cancelled due to COVID. That concert was cancelled a few days before...

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No votes

I purchased 5 tickets for wild n out for March 21,2020 and it was postponed due to COVID-19. I was unable to get a...

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2.8

Believe it or not folks Ticket.com Finally have me back my $178.95. It took from March 13,2020 until June 29,2020.
I file...

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No votes

I bought 4 Celtics tickets and was supposed to go to a game but it was cancelled due to the coronavirus and I spent...

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Ticket Center and Ticketmaster Products and Services

Most reviewed product and services
  • Ticket Center Concert Ticket (76 reviews)
  • Ticket Center Event Ticket (41 reviews)
  • Ticket Center Customer Care (23 reviews)
  • Ticketmaster Concert Ticket (60 reviews)
  • Ticketmaster Customer Care (30 reviews)
  • Ticketmaster Event Ticket (21 reviews)