PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ticket Center and Ticketmaster as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ticket Center
Ticketmaster

Ticket Center and Ticketmaster Overview

Total reviews
362
232
Company responses
0
0
Issues resolved
1
3

Ticket Center was first mentioned on PissedConsumer on Feb 18, 2012 and since then this brand received 362 reviews. It is 130 reviews more than Ticketmaster received since Dec 26, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Ticketmaster customer support team than with Ticket Center customer service.

Ticket Center and Ticketmaster Consumer Ratings

Rank
37 out of 268 in Tickets category
19 out of 268 in Tickets category
Customer service
22 in category
23 in category
Exchange, Refund and Cancellation Policy
16 in category
12 in category
Website
36 in category
30 in category

According to consumer ratings and reviews, Ticketmaster ranks 18 points higher in the Tickets category than Ticket Center. People gave Ticket Center 1.2 stars for Customer service criterion in Tickets category and it is 49 points higher than the worst rated brand in this category. At the same time, Ticketmaster was rated 1.2 stars for Customer service criterion in this category and it is 48 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Ticketmaster has a higher rating than Ticket Center. Regarding Website criterion, consumers gave Ticket Center 1.3 stars and it is 49% worse than other in category. Ticketmaster however was rated 1.4 stars and it is 58% greater than other in category.

Ticket Center and Ticketmaster Rating Details

Customer service
1.2 (153 reviews)
1.2 (104 reviews)
Reviewer's quote

...I called customer service (had to go through Sales to get a live agent). They told me the seller had until midnight on the 13th to release them. THEN, if they don't, Ticket Center will send them to me on the 14th - day of the concert...

Terion

I had an early access verified fan password that was not working and none of the 3 customer service workers or one supervisor would not help me get the issues worked out. I was told by all of them that they could not help me and there was nothing they could do. I started trying to purchase tickets...

PissedConsumer1713434
Exchange, Refund and Cancellation Policy
1.1 (144 reviews)
1.2 (96 reviews)
Reviewer's quote

They sell tickets at high prices for good seats that don’t exist.Can’t understand why law enforcement hasn't shut them down?Calling them is s waist of time.

PissedConsumer1648405

...Was charged $10 each to exchange my 2 tickets. :wtf:..

Falicia
Website
1.3 (142 reviews)
1.4 (101 reviews)
Reviewer's quote

... by email several times try to receive my tickets , their story is that Ticketmaster is supposed to send me an email address i’m supposed to go to their website and create an account go to the inbox to print out my tickets . Out at this point I even tried their ridiculous story and there’s nothing in the inbox . And then for a second I have to ask myself what the *** do I need them for To buy tickets if ...

Michael F

...Why? Thieving TicketMaster wants on their website an additional $3. 55 per tix (x 4 = 14. 20) +$4...

David D

Ticket Center and Ticketmaster Pros and Cons

Pros
  • Prompt delivery of my tickets
  • Getting screwed like a chihuahua in heat
  • Undelayed service
  • Going to concerts and having access to map view of tickets
  • Yes i did get the tickets i ordered
  • Lawsuit
Cons
  • Scam of a company
  • Hidden charges and us dollars
  • Hidden charges
  • Customer service
  • Not taking responsibility
  • Shifting blame

Ticket Center and Ticketmaster Most Positive Reviews

Top rated reviews
5

I read all these reviews,and I clicked on tickets an it states plain as day what they are an extra fees if you buy...

5

Purchased Country Mega ticket in January (2015) for my daughter’s birthday. Ticketmaster collected my funds for the...

Ticket Center and Ticketmaster Most Critical Reviews

Lowest rated reviews
1

We bought tickets for frozen Disney on Ice, it looked like these tickets were for friday oct 16th 2014, but they were...

1

I called to ask about a refund and was promptly hung up on when I asked for a supervisor. I call back and get...

Ticket Center and Ticketmaster Latest Reviews

Recent published reviews

Drastically overcharged for recent show in Chardon Ohio

Read all 362 reviews

i need help i didn't take advantage of my ticket can i use for this Sunday view of ET

Read all 232 reviews

Ticket Center and Ticketmaster Products and Services

Most reviewed product and services
  • Ticket Center Concert Ticket (71 reviews)
  • Ticket Center Event Ticket (39 reviews)
  • Ticket Center Customer Care (21 reviews)
  • Ticketmaster Concert Ticket (39 reviews)
  • Ticketmaster Customer Care (24 reviews)
  • Ticketmaster Event Ticket (18 reviews)