PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ticket Center and Ticketmaster as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ticket Center
Ticketmaster

Ticket Center and Ticketmaster Overview

Total reviews 400 512
Company responses 0 0
Issues resolved 1 3

Ticket Center and Ticketmaster Consumer Ratings

Rank
39 out of 193 in Tickets category
12 out of 193 in Tickets category
Customer service
26 in category
13 in category
Exchange, Refund and Cancellation Policy
21 in category
10 in category
Website
40 in category
20 in category
Price Affordability
39 in category
15 in category

Ticket Center and Ticketmaster Rating Details

Customer service
1.2 (172 reviews)
1.4 (201 reviews)
Reviewer's quote

...I called customer service (had to go through Sales to get a live agent). They told me the seller had until midnight on the 13th to release them. THEN, if they don't, Ticket Center will send them to me on the 14th - day of the concert...

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...Customer service does not answer my emails..

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Exchange, Refund and Cancellation Policy
1.1 (163 reviews)
1.3 (185 reviews)
Reviewer's quote

...2 months later i received a note that I would NOT be getting a refund per their policy but a CREDIT. I do not want the credit, just a full refund..

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Need help with refund please..

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Website
1.3 (160 reviews)
1.6 (191 reviews)
Reviewer's quote

I purchased the tickets off the venue website and didn't even realize they had redirected me to a reseller - total scam to start out with. Now the concert is postponed to an unknown date and they wont give a refund even though the venue website ways refunds will be granted for 30 days from date of...

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...I am giving the worst rating for customer service since their website is no help at all..

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Price Affordability
1.2 (158 reviews)
1.7 (167 reviews)
Reviewer's quote

...They cant pay back the ticket price and fees and only hope more people buy tickets in the future to fund the so called credits for cancelled events. Digest what Im saying here..

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Oh of course they cant! He also said I was welcome to repurchase them after me just telling him Im not going to buy one ticket for almost the same price I paid for three. He had not one reason why I never received anything about the refund. His reasoning for everything was full of *** So not sure...

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Ticket Center and Ticketmaster Pros and Cons

Pros
  • Getting screwed like a chihuahua in heat
  • Prompt delivery of my tickets
  • Easy to order
  • Convenience of purchasing
  • No pros to doing business with ticketmaster
  • Yes i did get the tickets i ordered
Cons
  • Scam of a company
  • Hidden charges and us dollars
  • Hidden charges
  • Customer service
  • Poor or limited customer service
  • Lack of customer service and hidden loopholes

Ticket Center and Ticketmaster Most Positive Reviews

Top rated reviews
5

I read all these reviews,and I clicked on tickets an it states plain as day what they are an extra fees if you buy...

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5

Purchased Country Mega ticket in January (2015) for my daughter’s birthday. Ticketmaster collected my funds for the...

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5

I recently purchased 4 BEST AVAILABLE tickets for the Cinderella production in Hartford, Connecticut. Based upon a...

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5

Hi,
My name is YANG SHU YAN and I am from China, and I have a big problem.
I'm afraid that the security information of my...

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Ticket Center and Ticketmaster Most Critical Reviews

Lowest rated reviews
1

We bought tickets for frozen Disney on Ice, it looked like these tickets were for friday oct 16th 2014, but they were...

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1

I called to ask about a refund and was promptly hung up on when I asked for a supervisor. I call back and get...

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1

I purchased tickets through this web site based on their 125% guarantee. The delivery date was up to the day of the...

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1

My wife was purchasing a ticket for the Seattle Seahawks/Green Bay Packers game and faced deceptive marketing.
• On th...

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Ticket Center and Ticketmaster Latest Reviews

Recent published reviews
1

Purchased tickets- Over $1,000 for Family and Friends to a concert. event cancelled. Company is holding my money...

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No votes

I have been emailing and calling this company for months and still not answer or refund. I would like someone to...

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No votes

Concert cancelled and won't reimburse me. They only want to give credit to a different venue which I have no interest...

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No votes

Concert rescheduled to March 21 2021. I would like a refund.

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Ticket Center and Ticketmaster Products and Services

Most reviewed product and services
  • Ticket Center Concert Ticket (74 reviews)
  • Ticket Center Event Ticket (41 reviews)
  • Ticket Center Show Ticket (17 reviews)
  • Ticketmaster Concert Ticket (72 reviews)
  • Ticketmaster Event Ticket (26 reviews)
  • Ticketmaster Show Ticket (7 reviews)