Ticket Center vs Ticketmaster
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about Ticket Center and Ticketmaster as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Ticket Center and Ticketmaster Overview
|
Total reviews |
397
|
427
|
|
Company responses |
0 |
0 |
|
Issues resolved |
1 |
3 |
AdvertisementsSome advertisers may pay us for this ad to appear on our website or provide us with a referral fee. Our content is free because we may earn a commission if you purchase products after clicking ads on our website.
Ticket Center and Ticketmaster Consumer Ratings
Rank
39
out of 206 in Tickets category
12
out of 206 in Tickets category
Customer service
24
in category
13
in category
Exchange, Refund and Cancellation Policy
20
in category
8
in category
Website
39
in category
21
in category
Price Affordability
38
in category
15
in category
Ticket Center and Ticketmaster Rating Details
Reviewer's quote
...I called customer service (had to go through Sales to get a live agent). They told me the seller had until midnight on the 13th to release them. THEN, if they don't, Ticket Center will send them to me on the 14th - day of the concert...
Read full review
...I created a Ticketmaster account and claimed my tickets, as per the instructions of your customer service email. I was told to do this in order to collect a FULL refund. The event has been rescheduled 2x due to COVID-19 and is now not happening until 3/2021...
Read full review
Exchange, Refund and Cancellation Policy
Reviewer's quote
...2 months later i received a note that I would NOT be getting a refund per their policy but a CREDIT. I do not want the credit, just a full refund..
Read full review
...stating: "Because of the need to reduce the seating capacity to allow for social distancing, all current Kansas City Chiefs ticket holders will be issued a refund and your tickets will no longer be valid. You will receive a full refund (including fees and taxes) via your original payment method within the next 3-7 business days. Please note that to be...
Read full review
Reviewer's quote
I purchased the tickets off the venue website and didn't even realize they had redirected me to a reseller - total scam to start out with. Now the concert is postponed to an unknown date and they wont give a refund even though the venue website ways refunds will be granted for 30 days from date of...
Read full review
...There has been no one to contact or ask for help and the website is not user-friendly. I would like to talk to someone about my refund and when I will be receiving it. I have checked my bank account to see if I have missed it but it shows nothing was received...
Read full review
Reviewer's quote
...They cant pay back the ticket price and fees and only hope more people buy tickets in the future to fund the so called credits for cancelled events. Digest what Im saying here..
Read full review
Oh of course they cant! He also said I was welcome to repurchase them after me just telling him Im not going to buy one ticket for almost the same price I paid for three. He had not one reason why I never received anything about the refund. His reasoning for everything was full of *** So not sure...
Read full review
AdvertisementsSome advertisers may pay us for this ad to appear on our website or provide us with a referral fee. Our content is free because we may earn a commission if you purchase products after clicking ads on our website.
Ticket Center and Ticketmaster Pros and Cons
Pros
- Getting screwed like a chihuahua in heat
- Prompt delivery of my tickets
- Easy to order
- Convenience of purchasing
- No pros to doing business with ticketmaster
- Going to concerts and having access to map view of tickets
Cons
- Scam of a company
- Hidden charges and us dollars
- Hidden charges
- Customer service
- Poor or limited customer service
- Lack of customer service and hidden loopholes
Ticket Center and Ticketmaster Most Positive Reviews
Top rated reviews
I read all these reviews,and I clicked on tickets an it states plain as day what they are an extra fees if you buy...
Read full review
Purchased Country Mega ticket in January (2015) for my daughter’s birthday. Ticketmaster collected my funds for the...
Read full review
I recently purchased 4 BEST AVAILABLE tickets for the Cinderella production in Hartford, Connecticut. Based upon a...
Read full review
Hi,
My name is YANG SHU YAN and I am from China, and I have a big problem.
I'm afraid that the security information of my...
Read full review
Ticket Center and Ticketmaster Most Critical Reviews
Lowest rated reviews
We bought tickets for frozen Disney on Ice, it looked like these tickets were for friday oct 16th 2014, but they were...
Read full review
I called to ask about a refund and was promptly hung up on when I asked for a supervisor. I call back and get...
Read full review
I purchased tickets through this web site based on their 125% guarantee. The delivery date was up to the day of the...
Read full review
My wife was purchasing a ticket for the Seattle Seahawks/Green Bay Packers game and faced deceptive marketing.
• On th...
Read full review
Ticket Center and Ticketmaster Latest Reviews
Recent published reviews
No votes
I paid for Whitney Cummings tickets and the show was cancelled and paypal returned payment ti Ticket Center and they...
Read full review
No votes
I got a new card and need to change it on my account in order to get my refund for my tickets. Please help.
Read full review
I had purchased 2 tickets through this sham company for an event that was canceled on March 27. 2 months later i...
Read full review
No votes
I never received a credit for my tickets to the Tim McGraw concert that was cancelled
Read full review
Ticket Center and Ticketmaster Products and Services
Most reviewed product and services
-
Ticket Center Concert Ticket
(73 reviews)
-
Ticket Center Event Ticket
(41 reviews)
-
Ticket Center Show Ticket
(17 reviews)
-
Ticketmaster Concert Ticket
(66 reviews)
-
Ticketmaster Event Ticket
(21 reviews)
-
Ticketmaster Show Ticket
(7 reviews)
How would you compare Ticket Center vs Ticketmaster?
Ticket center is 3rd party sells. rip off
Product or Service Quality
Pissed
I have something else to compare
Yes. Many concerts
I have purchased tickets with Ticketmaster for many many years and never once did I have a problem. Not once did I receive exactly what I ordered.
That is the reason we are so upset!! Tickets-center.com claims they UPGRADED our tickets but they obviously are not familiar with seating charts because they in FACT downgraded us. We orginally ordered section 101 which face value are approximately $165 (We paid $354 through them without realizing the actual Van Andel seat price) However, the tickets they sent us are selling for $95. How on earth can they claim they upgraded us?
And when did we ask for a change in our section? We didn't, their site allowed us to pick the EXACT section we wanted and there were good reasons why we chose the section we did. Upgrade!! what a bunch of ***.
They are a company that does not provide any live customer care, they emailed me back a scripted email and have never responded since. They don't care about the customers in any way shape or form. We will NEVER use tickets-center.com again I can promise you that. After 3 days of emailing them they do not even make one effort to respond or even try to rectify this situation.
They only care about raping customers and charging them 4 times ticket value. Unbelievable and a lesson hard learned after losing $750 and receiving some of the crappiest tickets ever!!!
My experience with Ticket Center has been poor. I paid for concerts almost 2 years ago for a concert that has postponed twice. Concert now rescheduled and I cannot get a refund