Ticket Center vs Ticketmaster
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ticket Center and Ticketmaster as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Ticket Center and Ticketmaster Overview
Ticket Center was first mentioned on PissedConsumer on Feb 18, 2012 and since then this brand received 362 reviews. It is 130 reviews more than Ticketmaster received since Dec 26, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Ticketmaster customer support team than with Ticket Center customer service.
Ticket Center and Ticketmaster Consumer Ratings
According to consumer ratings and reviews, Ticketmaster ranks 18 points higher in the Tickets category than Ticket Center. People gave Ticket Center 1.2 stars for Customer service criterion in Tickets category and it is 49 points higher than the worst rated brand in this category. At the same time, Ticketmaster was rated 1.2 stars for Customer service criterion in this category and it is 48 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Ticketmaster has a higher rating than Ticket Center. Regarding Website criterion, consumers gave Ticket Center 1.3 stars and it is 49% worse than other in category. Ticketmaster however was rated 1.4 stars and it is 58% greater than other in category.
Ticket Center and Ticketmaster Rating Details
Ticket Center and Ticketmaster Pros and Cons
- Prompt delivery of my tickets
- Getting screwed like a chihuahua in heat
- Undelayed service
- Going to concerts and having access to map view of tickets
- Yes i did get the tickets i ordered
- Lawsuit
- Scam of a company
- Hidden charges and us dollars
- Hidden charges
- Customer service
- Not taking responsibility
- Shifting blame
Ticket Center and Ticketmaster Most Positive Reviews
Ticket Center and Ticketmaster Most Critical Reviews
Ticket Center and Ticketmaster Latest Reviews
Ticket Center and Ticketmaster Products and Services
- Ticket Center Concert Ticket (71 reviews)
- Ticket Center Event Ticket (39 reviews)
- Ticket Center Customer Care (21 reviews)
- Ticketmaster Concert Ticket (39 reviews)
- Ticketmaster Customer Care (24 reviews)
- Ticketmaster Event Ticket (18 reviews)
How would you compare Ticket Center vs Ticketmaster?
Ticket center is 3rd party sells. rip off
Product or Service Quality
Pissed
I have something else to compare
Yes. Many concerts
I have purchased tickets with Ticketmaster for many many years and never once did I have a problem. Not once did I receive exactly what I ordered.
That is the reason we are so upset!! Tickets-center.com claims they UPGRADED our tickets but they obviously are not familiar with seating charts because they in FACT downgraded us. We orginally ordered section 101 which face value are approximately $165 (We paid $354 through them without realizing the actual Van Andel seat price) However, the tickets they sent us are selling for $95. How on earth can they claim they upgraded us?
And when did we ask for a change in our section? We didn't, their site allowed us to pick the EXACT section we wanted and there were good reasons why we chose the section we did. Upgrade!! what a bunch of ***.
They are a company that does not provide any live customer care, they emailed me back a scripted email and have never responded since. They don't care about the customers in any way shape or form. We will NEVER use tickets-center.com again I can promise you that. After 3 days of emailing them they do not even make one effort to respond or even try to rectify this situation.
They only care about raping customers and charging them 4 times ticket value. Unbelievable and a lesson hard learned after losing $750 and receiving some of the crappiest tickets ever!!!
My experience with Ticket Center has been poor. I paid for concerts almost 2 years ago for a concert that has postponed twice. Concert now rescheduled and I cannot get a refund