PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Zomato and Thumbtack as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Zomato
Thumbtack

Zomato and Thumbtack Overview

Total reviews
1598
3021
Company responses
0
0
Issues resolved
6
6

Zomato and Thumbtack Consumer Ratings

Rank
68 out of 259 in Food Delivery category
71 out of 308 in Auctions and Marketplaces category
Customer service
49 in category
31 in category
Product or Service Quality
51 in category
53 in category
Website
74 in category
54 in category
Diversity of Products or Services
61 in category
73 in category

Zomato and Thumbtack Rating Details

Customer service
1.3 (647 reviews)
1.8 (1171 reviews)
Reviewer's quote

...I try reach customer service no one respond. Order ID 1293736481 I need cal from your end..

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the customer service agent was very nice and helpful. she resolved the issue for me. :y:..

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Product or Service Quality
1.4 (581 reviews)
1.8 (1038 reviews)
Reviewer's quote

Today I ordered food from rustic spot cafe but the quality of food is not good the food was smelling very bad ND it can't be eaten...

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Thumbtack is a shady service that basically steals from its customers. Even though I have preferences set for specific types of leads in my profile, they reset very easily without my consent and I get charged automatically for leads that are worthless to me. I have complained about the issue...

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Website
1.5 (557 reviews)
2.3 (1055 reviews)
Reviewer's quote

...Plz delete your website..

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...The unsubscribe link only takes you to their website that has no link to unsubscribe. AVOID THIS SITE..

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Diversity of Products or Services
1.6 (139 reviews)
2.1 (977 reviews)
Reviewer's quote

...I have had multiple incidents with Zomato, they never resolve issues and only crate bad experiences to customers, there should be a way to make them pay for their bad pathetic services and scam behavior. I feel cheated and my money stolen..

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Initially Thumbtack would allow you to review people in need of your services. Then you buy credits at a dollar rate per credit, so you could contact the prospective client. They changed their structure without notice to me, and now charge when they deliver a lead, not allowing me to disseminate...

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Zomato and Thumbtack Pros and Cons

Pros
  • Zomato customer care
  • Time waste
  • No pros
  • Concept
  • Idea
  • Customer service
Cons
  • Refund policy
  • Customer support
  • Poor arrogant customer care
  • Lost money
  • No accountability
  • Customer service

Zomato and Thumbtack Most Positive Reviews

Top rated reviews
5

I picked up name of Restaurant serving buffet "Ibrahimi palace" in Bur dubai opposite Burjaman shopping centre. The pric...

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5

Any one can leave you a review without a problem, thumbtack does not investigate or research the so call complaint, they...

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5

I ordered from Zomato today at 09:50 PM - Order Number - 1178452902, delivery executive has already assigned and app sta...

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5

I am a caterer. If I would have booked half the amount of the leads that came through, i would have profited about...

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Zomato and Thumbtack Most Critical Reviews

Lowest rated reviews
1

I ordered a pizza at 9pm, followed up at 10.30 and was promised a call back regarding my order. No one called me, I...

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1

As a contractor I have advertised in many forums and this by far is the biggest waste of valuable time and resources th...

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1

Hi Zomato Team,

I had 200 rupees in my account .I had checked my zomato credits before i was ordering my food. But af...

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1

I called Thumbtack yesterday to explain to them that there is no way I can submit an accurate bid for a video based on v...

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Zomato and Thumbtack Latest Reviews

Recent published reviews
No votes

I have dont money at my phone pay so i cant paid online payment so i have cash money so plz cash on delivery

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No votes

I keep getting charged when I been deactivated my accounts months ago

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1

I did not receive my order nor was my money returned. Please tell me what to do

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No votes

Ive been trying to get you guys to stop
Sending your customers request!
Never been interested.
Please stop using my card, I...

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Zomato and Thumbtack Products and Services

Most reviewed product and services
  • Zomato Delivery Service (425 reviews)
  • Zomato Customer Care (222 reviews)
  • Zomato Vehicle Driver (78 reviews)
  • Thumbtack Leads (661 reviews)
  • Thumbtack Customer Care (197 reviews)
  • Thumbtack Account (176 reviews)