PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Z57 and Thumbtack as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Z57
Thumbtack

Z57 and Thumbtack Overview

Total reviews 141 3034
Company responses 0 0
Issues resolved 0 6

Z57 and Thumbtack Consumer Ratings

Rank
73 out of 307 in PR and Marketing category
71 out of 344 in Auctions and Marketplaces category
Customer service
52 in category
40 in category
Product or Service Quality
46 in category
66 in category
Website
66 in category
64 in category
Exchange, Refund and Cancellation Policy
42 in category
48 in category

Z57 and Thumbtack Rating Details

Customer service
1.1 (59 reviews)
1.8 (1194 reviews)
Reviewer's quote

...they have TERRIBLE Customer Service..

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...So I am currently paid 160$ for $100 worth of work and no means of contacting anyone in customer service..

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Product or Service Quality
1.2 (58 reviews)
1.8 (1060 reviews)
Reviewer's quote

...They will sign you up for service you adamantly express you do not want. Then they will not cancel. They had me sign contract emailed to me while on phone with sales...

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...This seems very irresponsible, and I am very disappointed with the service..

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Website
1.3 (57 reviews)
2.2 (1082 reviews)
Reviewer's quote

...The SEM, guaranteed traffic to your website. But of course to have that service you also have to keep the first service I signed up for. The SEM had to have a 6 month contract at $299 a month...

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...Tolbert identified herself as the CEO of this company and was hired by me using the Thumbtack website to prepare my 2019 taxes. She was finished in approximately 20 minutes. She approached my taxes as if it was a EZ form or did she use a Turbo aid to wing it...

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Exchange, Refund and Cancellation Policy
1.1 (55 reviews)
1.7 (1054 reviews)
Reviewer's quote

...I called to refund. They refused. And charged $152...

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Vendors and Professionals BE AWARE Thumbtack will charge you wrongfully for leads, even tho they admit you should not be charged, they still don't give you refund for it. You get charged even tho lead is not in your budget range. I have email from support team member stating i should not be charged...

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Z57 and Thumbtack Pros and Cons

Pros
  • It was a rip off from the begining
  • First gotcha conversations
  • I like the facebook property search engine
  • Concept
  • Idea
  • Customer service
Cons
  • Bad program bad product bad customer service
  • Lie to you and will not cancel
  • Not being able to cancel bad service
  • Lost money
  • No accountability
  • Customer service

Z57 and Thumbtack Most Positive Reviews

Top rated reviews
4.9

I signed on with Z57 a few years ago and the service was ok but it has also gotten better. I know people who did...

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5

Any one can leave you a review without a problem, thumbtack does not investigate or research the so call complaint, they...

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No votes
5

I am a caterer. If I would have booked half the amount of the leads that came through, i would have profited about...

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Z57 and Thumbtack Most Critical Reviews

Lowest rated reviews
1

After signing up for this service the ONLY guaranteed service that happed was the withdraw of my checking account. I hav...

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1

As a contractor I have advertised in many forums and this by far is the biggest waste of valuable time and resources th...

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1

Think twice before signing up with Z57. They will promise you the world and deliver half of what they say they will. ...

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1

I called Thumbtack yesterday to explain to them that there is no way I can submit an accurate bid for a video based on v...

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Z57 and Thumbtack Latest Reviews

Recent published reviews
1

I cancelled my Web Site with Z57 on 12/19/19 but they continued to charge my Charge Card in January WITHOUT MY...

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1

Activated my account Please activate in my account is this deactivate

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1

It is impossible to not renew their services when your contract is up. They continued to bill my credit card. I have a...

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1

I hired a handiman to install a gas wall oven in my house through Thumbtack. All of our correspondence prior to the inst...

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Z57 and Thumbtack Products and Services

Most reviewed product and services
  • Z57 Internet Marketing Service (35 reviews)
  • Z57 Leads (4 reviews)
  • Z57 Web Development (2 reviews)
  • Thumbtack Leads (671 reviews)
  • Thumbtack Bidding (129 reviews)
  • Thumbtack Review Listing (42 reviews)