PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Yelp and Thumbtack as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Yelp
1.5
Thumbtack
1.7
Yelp
Thumbtack

Yelp and Thumbtack Overview

Total reviews 1188 3961
Company responses 0 351
Issues resolved 11 13

Yelp and Thumbtack Consumer Ratings

Rank
33 out of 296 in Review Websites and Directories category
169 out of 677 in Auctions and Marketplaces category
Customer service
33 in category
92 in category
Website
29 in category
118 in category
Product or Service Quality
33 in category
150 in category
Reliability
29 in category
40 in category

Yelp and Thumbtack Rating Details

Customer service
1.3
(643 reviews)
1.7
(1605 reviews)
Reviewer's quote

...Called customer service the agent was supposed to refund my money still haven't. But couldnt tell me why Im being charged when I got a cancellation email. But yet have not returned my money for something I didnt ask for...

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...Not only are the leads less expensive, the customer service is much better and they actually seem to care about their customers, not just about making as much money as possible (at their customers expense). Rev. Joseph Schmidt..

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Website
1.6
(605 reviews)
2.1
(1421 reviews)
Reviewer's quote

...I went to book with one of the vendors on their website and saw that they had many categories of detailing and that $200 was their maximum price. Many of the items provided were not things I needed. I found the category that is right for me for $85...

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Then on the website, it says you can chat with someone on there, and you click it and that button doesn't work lol. I have googled trying to find a customer service number. You call any number associated with Thumbtack, and then you reach an automated system telling you to type in your phone number...

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Product or Service Quality
1.3
(593 reviews)
1.7
(1400 reviews)
Reviewer's quote

I applied to use their YELP BUSINESS APP, as a paid service provider,where you pay and they in turn send customers to you. It like a "lead generation" or they charge you a pay per click program,...

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Charging me for leads that I never even clicked on the leads that they generate for you are full of it people dont wanna have nothing to do with it some of them say that theyre never even called us a waste of my time, my gas my hours, indefinitely my money Junk service..

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Reliability
1.4
(595 reviews)
1.7
(571 reviews)
Reviewer's quote

I had an idea for a new type of business. The salesman told me I needed to give them my credit card for security. They created a website for me without my knowledge. I wasn't even in the right category as my son told me later. I had called the salesman back repeatedly. There is no body to talk to....

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No items

Yelp and Thumbtack Pros and Cons

Pros
  • Were nice to me at the beginning
  • Terrable
  • This review is about yelp
  • Concept
  • Idea
  • Ease of use
Cons
  • Customer service
  • Yelp is commiting internet extortion
  • Unsure of integrity of the company
  • Lost money
  • No accountability
  • Customer service

Yelp and Thumbtack Most Positive Reviews

Top rated reviews
5

a restaurant that I posed a question about a name change and of the deterioration of food quality is due to new owners...

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5

Wow it just amazing hearing these story I thought i was only one I really loved the Service TT provided it did wonder...

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5

Nothin happened, got a few clients but cant afford 15.00 dollars a day. But it works. So keep it up.

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5

Thumbtack does not provide any support or take any real action for the contractors that they advertise. Don't use th...

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Yelp and Thumbtack Most Critical Reviews

Lowest rated reviews
1

Yelp approached me to advertise with them to get more positive reviews. After nine months, I elected to terminate our...

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1

Thumbtack is a scam of highest level for people that are seeking employment. I haven't had any jobs through their...

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1

Wrote ligit complaint against Manfredi Levine & The Plisky Group in Thousand Oaks. I placed real photos and fact nased...

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1

We have responded to 21 calls/requests for hvac and not ONE turns out to be a good lead. The people using thumbtack...

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Yelp and Thumbtack Latest Reviews

Recent published reviews
1.8

I searched Yelp for Car Detailer and was given several recommendations who contacted me via text with just a price....

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No votes

Was kick off thumbtack now i can reach no one and every time I call i get sent to to text messages and can get not...

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No votes

Hello,
I am reaching out because I have attempted several times to correct my name displayed on Yelp but to no avail it g...

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1

Who is doing a lawsuit!!!???! I've lost ALOT OF MONEY AND ALL OF MY BUSINESS ON THUMBTACK AND IM IN THE NYC AREA!!!...

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