PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Yelp and Thumbtack as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Yelp
Thumbtack

Yelp and Thumbtack Overview

Total reviews
713
2969
Company responses
0
0
Issues resolved
1
5

Thumbtack was first mentioned on PissedConsumer on May 18, 2012 and since then this brand received 2969 reviews. It is 2256 reviews more than Yelp received since Jan 6, 2011. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Yelp customer support team and Thumbtack customer service.

Yelp and Thumbtack Consumer Ratings

Rank
12 out of 180 in Review Websites and Directories category
58 out of 430 in Auctions and Marketplaces category
Customer service
11 in category
31 in category
Website
13 in category
53 in category
Product or Service Quality
14 in category
54 in category

Yelp and Thumbtack Rating Details

Customer service
1.2 (360 reviews)
1.8 (1149 reviews)
Reviewer's quote

customer service reps hound you until no end, they are rude and have no idea about your general business but proceed to tell you how to run your company. They push and push and push and when you don't want to spend money on yelp they become agitated and disrespectful. Sign up for yelp but ditch...

Jandel

...type of job and made me spent 30$! But you allowed a person I paid 30$ a fake person to rate me over a service I never gave!? and I spent 1 hour with your customer service to be told it was okey he can lie about me I need to answer him in the review, and they didn't want to delete the fake review (nor give me back the money obviously, but that is their standard...

Aislinn
Website
1.5 (337 reviews)
2.3 (1037 reviews)
Reviewer's quote

...asked why they would not recommend half of my reviews since each was a client, and can easily be verified as such since there is a developer notice on their website, and their website is included in my portfolios? Yelp's reply was that their review approval system is automated and they have no control over it. Since I contacted Yelp in...

PissedConsumer1685172

...The website is absolutely flawed on multiple levels. Well the "employee" suffice to say gave me tons of bull for 30 minutes and dished out lies for why I need to spend a minimum of $600 for unproven services. Totally fraudulent claims and lies...

D. L
Product or Service Quality
1.1 (318 reviews)
1.8 (1025 reviews)
Reviewer's quote

...All that work I have put into my business and the quality service I provided. It’s disrespectful and when I call yelp twice they tell me I have to talk to the ceo of the company. How disrespectful and they tell me it will never change, I will never get those reviews posted...

Ansel

The quality of the lead is not and issue although, regardless of how many times I change the distance traveled it continues to go to 150 miles away??? SMH. The sales team are all english speaking in thumbtack, once they sell you then you no longer get anyone english speaking. The language barrier...

PissedConsumer1717530

Yelp and Thumbtack Pros and Cons

Pros
  • Were nice to me at the beginning
  • Unethical business practice
  • Terrable
  • Concept
  • Idea
  • Ease of use
Cons
  • Yelp is commiting internet extortion
  • Unsure of integrity of the company
  • Lies hurt my business
  • Lost money
  • No accountability
  • Customer service

Yelp and Thumbtack Most Positive Reviews

Top rated reviews
5

Our business recently received several positive reviews from legitimate existing live people - our customers. We were...

5

Any one can leave you a review without a problem, thumbtack does not investigate or research the so call complaint, they...

Yelp and Thumbtack Most Critical Reviews

Lowest rated reviews
1

Why did yelp remove my negative post for Athenix Institute in Irvine Ca.
Athenix flagged and yelp removed it asap... why...

1

As a contractor I have advertised in many forums and this by far is the biggest waste of valuable time and resources th...

Yelp and Thumbtack Latest Reviews

Recent published reviews
1

As a business owner of a small mental health center, we deal with severely mentally ill people in a variety of ways...

Read all 713 reviews

No. Still having problems receiving notifications on job leads.

Read all 2969 reviews

Yelp and Thumbtack Products and Services

Most reviewed product and services
  • Yelp Review Listing (202 reviews)
  • Yelp Advertisement (86 reviews)
  • Yelp Customer Care (55 reviews)
  • Thumbtack Leads (657 reviews)
  • Thumbtack Customer Care (192 reviews)
  • Thumbtack Account (175 reviews)