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Thumbtack

Professional Services
  • 4 ISSUES RESOLVED
  • 1539 TOTAL REVIEWS
  • $460K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Concept 27
  • Customer service 14
  • Ease of use 14
  • Idea 14
  • Provided a good service 7

Customers don't like

  • Waste of time39
  • No accountability37
  • No results35
  • Lost money34
  • Safety concerns13
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Yelp

Advertising
  • 0 ISSUES RESOLVED
  • 179 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $6.6K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Terrable 3
  • Biased 3
  • Many people can read and comment on my reviews 2
  • Yelp reviews do go around the world 2
  • Yelp is one of the largest reviews website in the world 1

Customers don't like

  • Hides under first amendment6
  • Response filtering3
  • Service3
  • Supports false statements3
  • Yelp is anti freedom of speech3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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