PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Thumbtack and Yelp as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Thumbtack
Yelp

Thumbtack and Yelp Overview

Total reviews
2965
693
Company responses
0
0
Issues resolved
5
0

Thumbtack was first mentioned on PissedConsumer on May 18, 2012 and since then this brand received 2965 reviews. It is 2272 reviews more than Yelp received since Jan 6, 2011.

Thumbtack and Yelp Consumer Ratings

Rank
70 out of 469 in Auctions and Marketplaces category
11 out of 224 in Review Websites and Directories category
Customer service
36 in category
8 in category
Website
62 in category
12 in category
Product or Service Quality
60 in category
12 in category

Thumbtack and Yelp Rating Details

Customer service
1.8 (1149 reviews)
1.2 (348 reviews)
Reviewer's quote

We pay thousands of dollars to thumbtack for leads each month. The quality of the lead is not and issue although, regardless of how many times I change the distance traveled it continues to go to 150 miles away??? SMH.The sales team are all english speaking in thumbtack, once they sell you then you...

PissedConsumer1717530

I believe the company is playing on the mental model of the customers who come from the user experience of being offered a promotion to try out a platform when they join. Yelp refuses to highlight the fact that the customer is going to be charged before the promotion kicks in and plays on this...

Allana
Website
2.3 (1037 reviews)
1.5 (325 reviews)
Reviewer's quote

...The website is absolutely flawed on multiple levels. Well the "employee" suffice to say gave me tons of bull for 30 minutes and dished out lies for why I need to spend a minimum of $600 for unproven services. Totally fraudulent claims and lies...

D. L

...asked why they would not recommend half of my reviews since each was a client, and can easily be verified as such since there is a developer notice on their website, and their website is included in my portfolios? Yelp's reply was that their review approval system is automated and they have no control over it. Since I contacted Yelp in...

PissedConsumer1685172
Product or Service Quality
1.8 (1025 reviews)
1.2 (305 reviews)
Reviewer's quote

Here is the message I sent to them as I deactivated my account with them. To be fair, I did get a few customers over the years and I had great success as they turned into business customers, but that was years ago and many versions of how they changed their business...for the worse.I have used...

Jason M

Kate keeps calling me from Yelp to sell their advertising. I advised that I do not want to pay for their advertising because my other advertising using signs is working really well. She began to bully me into her advertising and how it would be so helpful with my business. I kept saying I'm not...

Kammy

Thumbtack and Yelp Pros and Cons

Pros
  • Concept
  • Idea
  • Ease of use
  • Unethical business practice
  • Terrable
  • Biased
Cons
  • Lost money
  • No accountability
  • Customer service
  • Yelp is commiting internet extortion
  • Unsure of integrity of the company
  • Lies hurt my business

Thumbtack and Yelp Most Positive Reviews

Top rated reviews
5

Any one can leave you a review without a problem, thumbtack does not investigate or research the so call complaint, they...

5

Our business recently received several positive reviews from legitimate existing live people - our customers. We were...

Thumbtack and Yelp Most Critical Reviews

Lowest rated reviews
1

As a contractor I have advertised in many forums and this by far is the biggest waste of valuable time and resources th...

1

Why did yelp remove my negative post for Athenix Institute in Irvine Ca.
Athenix flagged and yelp removed it asap... why...

Thumbtack and Yelp Latest Reviews

Recent published reviews
1.3

Payment wen through no worries

Read all 2965 reviews
1

Kate keeps calling me from Yelp to sell their advertising. I advised that I do not want to pay for their advertising...

Read all 693 reviews

Thumbtack and Yelp Products and Services

Most reviewed product and services
  • Thumbtack Leads (656 reviews)
  • Thumbtack Customer Care (192 reviews)
  • Thumbtack Account (175 reviews)
  • Yelp Review Listing (195 reviews)
  • Yelp Advertisement (83 reviews)
  • Yelp Customer Care (54 reviews)