PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Weddingwire and Thumbtack as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Weddingwire
Thumbtack

Weddingwire and Thumbtack Overview

Total reviews
94
3017
Company responses
0
0
Issues resolved
3
6

Weddingwire and Thumbtack Consumer Ratings

Rank
18 out of 96 in Weddings category
72 out of 306 in Auctions and Marketplaces category
Customer service
10 in category
34 in category
Product or Service Quality
11 in category
59 in category
Website
14 in category
59 in category
Discounts and Special Offers
11 in category
72 in category

Weddingwire and Thumbtack Rating Details

Customer service
1.3 (39 reviews)
1.8 (1171 reviews)
Reviewer's quote

The customer service is disorganized, we got conflicting information from various reps about promised leads, once we signed up we never received a confirmation or a contract, their billing system could not accept our 'in good standing' CC's and blamed the issues on the bank. We'd decided to cancel...

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the customer service agent was very nice and helpful. she resolved the issue for me. :y:..

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Product or Service Quality
1.3 (34 reviews)
1.8 (1038 reviews)
Reviewer's quote

...will see it Wedding Wire is a Scam - Hopefully someone sees this before they sign up I signed up for Wedding Wire with the intention of using their free services. After so, I got bombarded with calls at work and emails asking to schedule a "Welcome Call" so they can "Verify" my account. I had no intention of buying a paid membership when I scheduled the...

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Thumbtack is a shady service that basically steals from its customers. Even though I have preferences set for specific types of leads in my profile, they reset very easily without my consent and I get charged automatically for leads that are worthless to me. I have complained about the issue...

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Website
2 (33 reviews)
2.3 (1055 reviews)
Reviewer's quote

...This website allows bullies to attack people but punishes the victims who ask them to stop. Disgusting..

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...The unsubscribe link only takes you to their website that has no link to unsubscribe. AVOID THIS SITE..

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Discounts and Special Offers
1.4 (30 reviews)
1.6 (704 reviews)
Reviewer's quote

I am a small business owner who made the terrible decision to pay WeddingWire to be a “Professional” account holder. In return for my $100+/month fee, I was promised 8-10 leads per month.Month one - 6 leadsMonth two - 3 leadsMonth three - 3 leadsThe only two of these total of 12 leads I received in...

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...After spending about $2000 we have zero leads, customers and even low ball offers don't seem to get a response..

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Weddingwire and Thumbtack Pros and Cons

Pros
  • Storefront options
  • Xxx
  • Hope ok
  • Concept
  • Idea
  • Customer service
Cons
  • Ethics
  • Honesty
  • Customer service
  • Lost money
  • No accountability
  • Customer service

Weddingwire and Thumbtack Most Positive Reviews

Top rated reviews
5

Jamie came out to Piedmont Park to shoot some maternity pictures. She was very patient with us and extremely...

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5

Any one can leave you a review without a problem, thumbtack does not investigate or research the so call complaint, they...

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No votes
5

I am a caterer. If I would have booked half the amount of the leads that came through, i would have profited about...

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Weddingwire and Thumbtack Most Critical Reviews

Lowest rated reviews
1

I signed up thinking and under the impression that I was opening an account that I could cancel within 30 days after...

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1

As a contractor I have advertised in many forums and this by far is the biggest waste of valuable time and resources th...

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1

This is not an honest company. They are vindictive, non responsive, overpriced and it won't get you more jobs. The...

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1

I called Thumbtack yesterday to explain to them that there is no way I can submit an accurate bid for a video based on v...

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Weddingwire and Thumbtack Latest Reviews

Recent published reviews
No votes

Customer service representatives don't contact you within 24 hours or respond to emails as promised.
There is also no tel...

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1

These people over and over again charge for fake leads

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1

In April, my grandson John Florio and I were planning a celebration of his wedding. Wedding Wire recommended this man...

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1.2

When reaching out to ThumbTack, they don't get back to me. Need answers. How can a contractor do business this way?

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Weddingwire and Thumbtack Products and Services

Most reviewed product and services
  • Weddingwire Leads (18 reviews)
  • Weddingwire Website (15 reviews)
  • Weddingwire Forum (4 reviews)
  • Thumbtack Leads (661 reviews)
  • Thumbtack Customer Care (197 reviews)
  • Thumbtack Account (176 reviews)