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Thumbtack

Household Services
  • 4 ISSUES RESOLVED
  • 1930 TOTAL REVIEWS
  • $920K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Concept 31
  • Idea 16
  • Ease of use 15
  • Customer service 15
  • Idea of the company 8

Customers don't like

  • Lost money23
  • No accountability19
  • No results12
  • Customer service11
  • Safety concerns6
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Vonage

Telecommunications
  • 0 ISSUES RESOLVED
  • 243 TOTAL REVIEWS
  • $60.5K CLAIMED LOSSES
  • $611 AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • When they are truthful 2
  • Service until i must contact support 2
  • Reliable phone service 1
  • Promise of service to be provided 1
  • Connectivity 1

Customers don't like

  • Customer service16
  • Fraudulent misrepresentation5
  • Service4
  • Deceitfulness3
  • Billing3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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