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Thumbtack

Auctions and Marketplaces
  • 6 ISSUES RESOLVED
  • 2358 TOTAL REVIEWS
  • $920K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
2.0
Customer service
Website
Staff
  • Concept 32
  • Idea 16
  • Ease of use 15
  • Customer service 15
  • Idea of the company 8

Customers don't like

  • Lost money23
  • No accountability19
  • No results13
  • Customer service11
  • Safety concerns6
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Vitalchek

Professional Services
Has verified representatives
  • 6 ISSUES RESOLVED
  • 307 COMPANY RESPONSES
  • 935 TOTAL REVIEWS
  • $51.8K CLAIMED LOSSES
  • $165 AVERAGE LOSS
2.1
Customer service
Website
Staff
  • That the website was fast and easy to order on 8
  • Able to order on line 6
  • Quick service and prompt emails 5
  • Prices are upfront 5
  • Easy click website 3

Customers don't like

  • Horrible customer service19
  • It is a rip off and false representation6
  • Entire experience6
  • No refund policy5
  • Handling of private information5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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