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Thumbtack

Professional Services
  • 4 ISSUES RESOLVED
  • 1545 TOTAL REVIEWS
  • $460K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
Staff
  • Concept 30
  • Idea 16
  • Customer service 15
  • Ease of use 13
  • Provided a good service 7

Customers don't like

  • Waste of time36
  • No accountability34
  • No results34
  • Lost money32
  • Safety concerns13
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Vitalchek

Professional Services
Has verified representatives
  • 3 ISSUES RESOLVED
  • 42 COMPANY RESPONSES
  • 585 TOTAL REVIEWS
  • $47.3K CLAIMED LOSSES
  • $196 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Staff
  • Zero 10
  • Able to order on line 5
  • Quick service and prompt emails 3
  • That the website was fast and easy to order on 3
  • Prices are upfront 2

Customers don't like

  • No refund policy11
  • Horrible customer service9
  • And no refund7
  • Handling of private information7
  • Extremely expensive5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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