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Thumbtack

Professional Services
  • 4 ISSUES RESOLVED
  • 1792 TOTAL REVIEWS
  • $840K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.0
Customer service
Website
Staff
  • Concept 32
  • Idea 16
  • Customer service 15
  • Ease of use 15
  • Idea of the company 8

Customers don't like

  • Lost money23
  • No accountability19
  • No results12
  • Customer service7
  • Safety concerns6
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Vitalchek

Professional Services
Has verified representatives
  • 4 ISSUES RESOLVED
  • 45 COMPANY RESPONSES
  • 686 TOTAL REVIEWS
  • $48.7K CLAIMED LOSSES
  • $183 AVERAGE LOSS
1.7
Customer service
Website
Staff
  • That the website was fast and easy to order on 6
  • Able to order on line 5
  • Quick service and prompt emails 4
  • Prices are upfront 3
  • Easy click website 2

Customers don't like

  • No refund policy5
  • Handling of private information5
  • And no refund4
  • Extremely expensive4
  • Entire experience4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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