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Thumbtack

Household Services
  • 4 ISSUES RESOLVED
  • 1969 TOTAL REVIEWS
  • $900K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.0
Customer service
Website
Staff
Reliability
  • Concept 31
  • Idea 16
  • Ease of use 15
  • Customer service 15
  • Idea of the company 8

Customers don't like

  • Lost money23
  • No accountability19
  • No results12
  • Customer service11
  • Safety concerns6
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Vitalchek

Professional Services
Has verified representatives
  • 5 ISSUES RESOLVED
  • 124 COMPANY RESPONSES
  • 763 TOTAL REVIEWS
  • $50.2K CLAIMED LOSSES
  • $175 AVERAGE LOSS
1.9
Customer service
Website
Staff
Reliability
  • That the website was fast and easy to order on 8
  • Able to order on line 6
  • Quick service and prompt emails 5
  • Prices are upfront 4
  • Speedy delivery 2

Customers don't like

  • Horrible customer service19
  • No refund policy5
  • Handling of private information5
  • And no refund5
  • Slow service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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