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Thumbtack

Auctions and Marketplaces
  • 6 ISSUES RESOLVED
  • 2350 TOTAL REVIEWS
  • $920K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Concept 32
  • Idea 16
  • Ease of use 15
  • Customer service 15
  • Idea of the company 8

Customers don't like

  • Lost money23
  • No accountability19
  • No results13
  • Customer service11
  • Safety concerns6
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Virgin Mobile Canada

Telecommunications
  • 0 ISSUES RESOLVED
  • 88 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $43.8K AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Virgin mobile benefits 1
  • Promise as delivered 1
  • Hot australian accent girl on the voicemail menu 1
  • Hnm perks 1
  • High quality of service 1

Customers don't like

  • Customer service8
  • Loyality department5
  • Customer service and billing3
  • Service2
  • Retention department2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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