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Thumbtack

Professional Services
  • 4 ISSUES RESOLVED
  • 1814 TOTAL REVIEWS
  • $850K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Concept 32
  • Idea 16
  • Customer service 15
  • Ease of use 15
  • Idea of the company 8

Customers don't like

  • Lost money23
  • No accountability19
  • No results12
  • Customer service7
  • Safety concerns6
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Videostripe

Telecommunications
Has verified representatives
  • 11 ISSUES RESOLVED
  • 279 COMPANY RESPONSES
  • 282 TOTAL REVIEWS
3.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • That my bank is fighting this for me 3
  • Way they abused me 3
  • Easy cancellation 2
  • Cancelled for me 1
  • Fghfgh 1

Customers don't like

  • Unauthorised payment14
  • Fraudulent charge11
  • Unauthorised transaction8
  • Videostripe4
  • Waking up and finding money missing from my account2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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