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Thumbtack

Professional Services
  • 4 ISSUES RESOLVED
  • 1539 TOTAL REVIEWS
  • $460K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Concept 27
  • Customer service 14
  • Ease of use 14
  • Idea 14
  • Provided a good service 7

Customers don't like

  • Waste of time39
  • No accountability37
  • No results35
  • Lost money34
  • Safety concerns13
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Videostripe

Telecommunications
Has verified representatives
  • 10 ISSUES RESOLVED
  • 257 COMPANY RESPONSES
  • 257 TOTAL REVIEWS
3.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Way they abused me 3
  • That my bank is fighting this for me 3
  • Easy cancellation 2
  • Giving everything one star 2
  • Fghfgh 1

Customers don't like

  • Unauthorised payment21
  • Fraudulent charge17
  • Unauthorised transaction16
  • Videostripe8
  • Waking up and finding money missing from my account5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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