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Thumbtack

Professional Services
  • 4 ISSUES RESOLVED
  • 1644 TOTAL REVIEWS
  • $590K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Concept 31
  • Idea 16
  • Customer service 15
  • Ease of use 15
  • Idea of the company 8

Customers don't like

  • Waste of time39
  • No accountability37
  • Lost money35
  • No results35
  • Safety concerns13
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Verizon

Telecommunications
  • 12 ISSUES RESOLVED
  • 2129 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $846 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Internet 6
  • Coverage area 4
  • You are a bunch of overcharging crooks 4
  • Terrible service 3
  • Tv 3

Customers don't like

  • Incompetent customer service83
  • Poor service31
  • Customer service17
  • Bait and switch14
  • Fraudulent tactics10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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