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Thumbtack

Professional Services
  • 4 ISSUES RESOLVED
  • 1867 TOTAL REVIEWS
  • $860K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Concept 31
  • Idea 16
  • Ease of use 15
  • Customer service 15
  • Idea of the company 8

Customers don't like

  • Lost money23
  • No accountability19
  • No results12
  • Customer service7
  • Safety concerns6
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Verizon

Telecommunications
  • 13 ISSUES RESOLVED
  • 2230 TOTAL REVIEWS
  • $560K CLAIMED LOSSES
  • $851 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Internet 6
  • You are a bunch of overcharging crooks 5
  • Customer service 4
  • Coverage area 4
  • Tv 3

Customers don't like

  • Incompetent customer service25
  • Poor service19
  • Customer service8
  • Bait and switch7
  • Told one thing and going doing another5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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