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Thumbtack

Household Services
  • 4 ISSUES RESOLVED
  • 1886 TOTAL REVIEWS
  • $870K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Concept 31
  • Idea 16
  • Ease of use 15
  • Customer service 15
  • Idea of the company 8

Customers don't like

  • Lost money23
  • No accountability19
  • No results12
  • Customer service7
  • Safety concerns6
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Us Cellular

Telecommunications
  • 0 ISSUES RESOLVED
  • 199 TOTAL REVIEWS
  • $56.4K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Plan 3
  • Phone plan options 1
  • Monthly plan charges 1
  • Coverage 1

Customers don't like

  • Your customer service people3
  • Customer service3
  • Billing is a problem for many people who have us cellular3
  • Employees tell whatever to get off phone2
  • Only 1 person working in store1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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