PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about ThredUP and Tradesy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

ThredUP
Tradesy

ThredUP and Tradesy Overview

Total reviews 796 1074
Company responses 5 0
Issues resolved 9 7

ThredUP and Tradesy Consumer Ratings

Rank
404 out of 2105 in Footwear and Clothing category
460 out of 2105 in Footwear and Clothing category
Customer service
No votes
283 in category
Website
No votes
386 in category
Product or Service Quality
No votes
353 in category
Advertised vs Delivered
No votes
283 in category

ThredUP and Tradesy Rating Details

Customer service
No votes
1.5 (462 reviews)
Reviewer's quote

...Customer service is pretty much non-existent and shipping is slow as molasses..

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...No one has reached out to me from the Tradesy company! Im very disappointed with the Lack of Customer Service and cooperation concerning this process!..

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Website
No votes
2.3 (404 reviews)
Reviewer's quote

During COVID I expected clean items cloths still smell like sweat and cheap perfume and the purses in horrible conditions definitely will not buy or suggest you to anyone please delete me on your website. I consider this as donation..

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At first I was drawn to Tradesy because of the nice, clean looking website and they had a return policy that was very fair to sellers. So I started selling on Tradesy and at first it was fine but after a couple of months they started holding money from each sale longer and longer and taking...

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Product or Service Quality
No votes
1.8 (380 reviews)
Reviewer's quote

2) The quality is described as: "This item is in excellent condition. You might mistake it for brand new!" Not true -- the fabric of this product looks very used and worn, and smells of perfume, which I'm allergic to. Also, there were lots of tiny little bits of white "stuff" embedded in the jacket...

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I needed assistance to update a listing and the customer service representative got back to me right away..

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Advertised vs Delivered
No votes
1.8 (311 reviews)
Reviewer's quote

...Status says delivered but I did not get them..

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I’m still waiting on the release of my money!!! What is going on! The item was delivered on April 22!!! This is absolutely ridiculous! Release my money ! What are you people doing?!..

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ThredUP and Tradesy Pros and Cons

Pros
  • Affordable clothing and shoes
  • Recycling of clothing
  • Good selection good prices
  • Designer items for sale
  • Ease of selling
  • Design of the site
Cons
  • Poor customer service
  • Not able to reach costumer service
  • Feeling like i was scammed
  • Customer service
  • Policies and procedures
  • Lack of customer service

ThredUP and Tradesy Most Positive Reviews

Top rated reviews
5

A pop up came up stating the that if I downloaded the app I would get free shipping so I decided to make a purchase...

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5

TRADESY is awesome! I love the way the website looks and it's so easy to use. As a buyer, I've bought and returned...

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5

I returned two dresses and did not receive credit on my accojnt

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5

I have been reading the complaints regarding Tradesy, as well as complaints from buyers and sellers buying and selling r...

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ThredUP and Tradesy Most Critical Reviews

Lowest rated reviews
1

ThredUP.com is an online consignment store based in SF CA but with a Cambridge MA phone no. On their website for the pas...

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1

First, if the item does not fit, they give you store credit - not a refund. Second, the seller can take an indefinite...

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1

Wow was I taken. I placed an order for 25 items (the maximum) from Thredup. It was my first order and I was amazed at...

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1

I ordered a LV for over $1300.00. Upon receiving the bag I knew instantly it was a fake. I sent it back and was assured...

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ThredUP and Tradesy Latest Reviews

Recent published reviews
1

Item sent was the poorest quality and should have not be sent to a customer. Want my total amount put back on original...

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1

I am trying to return a pair of boots before the return deadline. I cannot get in touch with anyone. Supposedly I have...

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1

Do not have anything to do with this company. I sent them a bag of clothes eight months ago and have heard nothing...

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No votes

Saturday, 9/26/2020
I just order some items on the website around 10:45am EST.
However, I realized after clicking on the s...

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ThredUP and Tradesy Products and Services

Most reviewed product and services
  • Thredup Customer Care (147 reviews)
  • Thredup Shipping Service (89 reviews)
  • Thredup Trade-in (44 reviews)
  • Tradesy Customer Care (131 reviews)
  • Tradesy Marketplace (80 reviews)
  • Tradesy Account (74 reviews)