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Thor Motor Coach vs Winnebago Industries
Thor Motor Coach vs Winnebago Industries
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about Thor Motor Coach and Winnebago Industries as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
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Thor Motor Coach and Winnebago Industries Overview
Total reviews |
388
|
444
|
Company responses |
164 |
0 |
Issues resolved |
6 |
5 |
Thor Motor Coach and Winnebago Industries Consumer Ratings
Rank
34
out of 327 in RVs, Motorhomes and Trailers category
58
out of 327 in RVs, Motorhomes and Trailers category
Customer service
90
in category
53
in category
Product or Service Quality
99
in category
64
in category
Value for money
112
in category
73
in category
Warranty
81
in category
48
in category
Thor Motor Coach and Winnebago Industries Rating Details
Reviewer's quote
I drove 2300 miles to speak with customer service directly about the unit my girlfriend purchased because I found there are problems especially a new 2023 thor scope with a refrigerator that doesnt work. I dont know who is worse Camping World or Thor. Both of these operations has the poorest in...
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...I contacted Winnebago customer service, they told me this IS by design. And there is nothing they can do about it. So I told them I would let as many people as I can know about this problem..
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Product or Service Quality
Reviewer's quote
...After going through the walk through the service mgr. and i noticed all the shelving in every cabinet was down. He put them all back the way on the pegs...
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...I would never purchase a Winnebago product again, nor recommend them. All I can do is hope that the carnage/breakage stops, and we can actually use the trailer..
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Reviewer's quote
We paid way too much money to have catastrophic failures - not to mention poor engineering, craftsmanship and lack of quality control. sherielcurry@***. com Looking for class action lawsuit or someone to make me a wrap for the RV saying not to buy Thor products - and I will start a blog as we...
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They will take your money and quickly tell you to *** Bought a brand new 2020 voyage and after a legal threat they finally took my unit back for repairs. Very extensive repairs such as water damage during travel, poor craftsmanship, and whole list of 3 years worth of work orders. This is the worst...
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Reviewer's quote
...Apparantly, the process is to file with the warranty department and once approved they order the parts. Takes a few weeks. When I got the RV home I had a flat tire and although I purchased wheel and tire coverage, for whatever reason it was not showing in the system so I had to pay out of pocket...
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...Winnebago said they knew they had a defective run of material, but mine was out of warranty..
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Thor Motor Coach and Winnebago Industries Pros and Cons
Pros
- Floor plan
- Motor home design and layout very comfortable coach
- Rv lifestyle and the floorplan
- We love the unit except
- Exterior design good
- Mercedes diesel
Cons
- Poor workmanship
- Poor customer service
- Warranty
- Customer service
- Poor construction
- Winnebago customer service
Thor Motor Coach and Winnebago Industries Most Positive Reviews
Top rated reviews
I had no gas flow and no water. I called Thor on monday 8/22/16 and spoke to John V the service manager. He was very und...
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nothing major, just little nit picky items.
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I have an ACE 29.1 2013 motor home. I purchased it with 6000 miles. From the day I took delivery it drives and rides lik...
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We purchased a 2014 Winnebago Tour in September 2013.
Was OK for the first 3 months, then the journey turned South.
Se...
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Thor Motor Coach and Winnebago Industries Most Critical Reviews
Lowest rated reviews
All of us consumers who have had horrible quality issues with Thor need to also post them on Yelp! Yelp - Thor Motor...
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As the purchaser of a 2015 Itasca Sunova 35G by Winnebago, I too have an more than my share of problems with the unit...
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We bought a 2023 Thor Miramar from Campers World. Had nothing but problems.
Batteries dead had to replace.
Water Heater di...
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We purchased a brand new Winnebago Adventurer Q38 in April 2014. When we went to pick it up we were told that the washe...
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Thor Motor Coach and Winnebago Industries Latest Reviews
Recent published reviews
No votes
Battery dead. I want a better one for my Class A Hurricane 34J motorhome. My chassis battery died which is less then a...
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No votes
Multiple issues- latest is the overhead bed above the driver leaked through a dealer repair to a defect on the outside t...
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No votes
Kelly Schlabach
Customer Service
Thor Motor Coach
WarrantySupport@***.com
Customer Service Line: 877-855-****
Subject: [EXTER...
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Unfortunately, my wife and I have had an extremely bad experience with our first Winnebago Travel Trailer. We just purch...
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How would you compare Thor Motor Coach vs Winnebago Industries?
Camping world of Longmont are waiting for you guys to approve the warranty work
We never purchased a Winnebago, but it is difficult to get to customer service at Thor.
Product or Service Quality
We’ve had several Tiffins whose Customer Service is wonderful. We had a few issues with Tiffin and Bob Tiffin actually called to help resolve the problem.
Thor has terrible quality control and products come off the line poorly made.
Our Aria was more in the shop than out in the first 6 months. If this was an airplane, we would have crashed.
I have something else to compare
It’s a shame that Thor doesn’t care about how a unit is built as we liked the design better than others.
I contacted the Thor home office customer department about trying to get the part number for a door on my motor home. The local camping world in Mississippi was not having much luck after 3-4 days.
When I contacted the Thor home office customer service they provided the necessary part number in three (3) minutes.
Service was great. I love my 29FE motor home.